Job Description
We are seeking a professional and organized Assistant Manager to join our team at our store located at 2495 Lincoln Highway East Unit 21 in Lancaster. As an Assistant Manager, you will play a crucial role in supporting the Store Manager in overseeing daily operations, leading staff, and ensuring exceptional customer service.
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Assist the Store Manager in overseeing daily store operations and staff management
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Lead, train, and motivate team members to maintain high performance standards
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Ensure excellent customer service by addressing customer inquiries and resolving issues promptly
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Manage inventory levels, conduct regular stock checks, and place orders as needed
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Handle cash transactions, deposits, and financial reporting accurately
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Implement and maintain merchandising standards to optimize sales and store appearance
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Assist in creating employee schedules and managing time-off requests
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Enforce company policies and procedures to maintain a safe and compliant work environment
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Analyze sales data and contribute to strategies for improving store performance
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Step in for the Store Manager in their absence, making key decisions as needed
Qualifications
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Proven experience in retail or customer service, with supervisory experience preferred
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Strong leadership skills with the ability to motivate and guide team members
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Excellent customer service skills and a customer-focused mindset
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Proficiency in inventory management and cash handling procedures
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Solid problem-solving abilities and decision-making skills
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Strong communication skills, both verbal and written
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Excellent time management and organizational skills
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Computer proficiency, including experience with POS systems and scheduling software
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High school diploma or equivalent preferred
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Knowledge of retail operations and store management practices
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Ability to work flexible hours, including evenings, weekends, and holidays
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Physical ability to stand for extended periods and lift up to 25 pounds
Additional Information
All your information will be kept confidential according to EEO guidelines.
