Plans and manages window and door installation projects from site walk through final service handoff. Responsible for subcontractor scheduling, install quality, punch list completion, and a clean close-out on every job.
-
Review awarded projects and fully understand installation scope and requirements
-
Develop milestone schedules and identify potential project risks early
-
Maintain proactive communication with internal teams, subcontractors, and stakeholders
-
Set and manage expectations throughout the project lifecycle
-
Conduct rough opening walkthroughs prior to scheduling installation
-
Verify openings for plumb, level, square, and dimensional accuracy
-
Perform readiness checks 48–72 hours prior to installation:
-
Site access
-
Product staging
-
Crew confirmation
-
Material readiness
-
Issue written installation holds when readiness requirements are not met
-
Ensure no installation begins without proper sign-off
-
Issue written scopes of work for every project
-
Confirm subcontractor acknowledgment of scope, schedule, and site expectations prior to install
-
Manage day-of scheduling changes and communicate updates promptly
-
Assign top-performing crews to complex or high-visibility projects
-
Visit active job sites for complex or high-risk installations
-
Inspect shimming, fasteners, flashing, sealants, and installation methods
-
Verify alignment consistency of SDLs, muntins, grilles, sash, and hardware throughout the project
-
Ensure defective product is not installed without documented approval
-
Perform punch walks on every completed installation prior to crew release
-
Inspect operation, hardware, weatherstripping, locks, alignment, and overall finish quality
-
Document deficiencies with photos and assign corrective responsibility
-
Ensure projects are fully completed before close-out
-
Prepare close-out and handoff documentation including:
-
Punch status
-
Open items
-
Photos
-
Sign-offs
-
Coordinate with Service teams on warranty items or known concerns
-
Track callbacks and recurring quality issues
-
Maintain written records of subcontractor performance including:
-
Quality
-
Schedule adherence
-
Communication
-
Callback history
-
Provide documented feedback after quality concerns
-
Escalate repeat issues with documented history when necessary
-
2+ years of construction, window, and door installation experience
-
Experience managing subcontractors or installation crews
-
Proven background in field quality control and punch list management
-
Familiarity with vinyl, fiberglass, wood, and aluminum window/door systems
-
Experience with premium or luxury products is a plus
-
Rough opening verification and tolerances
-
Flashing, sealant, and weatherproofing standards
-
Shimming and fastening requirements across frame materials
-
SDL, grille, and muntin alignment standards
-
Hardware adjustment, lock operation, hinges, and pivot systems
-
Strong written and verbal communication
-
Excellent organization and scheduling skills
-
Ability to proactively solve problems in the field
-
High attention to detail and accountability
-
Ability to manage multiple projects simultaneously
-
Valid driver's license required
-
Clean driving record with minimal moving violations
-
Must pass a background check and drug test
-
Proficient with Microsoft Office applications
-
Ability to stand and walk for extended periods of time, and bend, stoop, and lift regularly
-
Ability to lift up to 50lbs
