Budtender
Reports to: Retail Store Manager
FLSA Status: Non-Exempt
Department: Retail
Location: 2444 W Northern Ave, Phoenix, AZ 85021
Pay Rate: $15.15/hour +tips
The Budtender is responsible for delivering an outstanding customer experience while educating consumers about cannabis products. This role supports the day-to-day operations of the dispensary, from order fulfillment to compliance documentation, all while promoting a welcoming and professional environment.
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Must be able to greet and check in consumers, verify their status, and report allotments in the POS system.
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Responsible for providing cannabis education and guidance to customers.
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Must assist customers in selecting products efficiently and compliantly.
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Must be able to process orders and handle payments using POS software with a high level of accuracy.
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Must be able to operate, maintain, and close the cash register, including reconciliation and deposit tasks.
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Must maintain a clean, organized, and professional environment for customers and coworkers.
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May be required to support other departments, including administration and packaging, as needed.
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Must assist with daily operational needs, including restocking and supporting compliance efforts.
None.
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Must be at least 21 years of age.
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Must be able to obtain and maintain a Facility Agent Card in accordance with Arizona state regulations.
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1+ year of experience in retail, customer service, or a related role preferred.
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Working knowledge of medical cannabis and its consumption methods.
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Familiarity with Arizona cannabis products and transaction limits.
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Understanding of state cannabis regulations and dispensary compliance protocols.
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Ability to operate POS systems and basic software programs.
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Strong communication and customer service skills.
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Dependable, punctual, and able to work under pressure in a fast-paced retail setting.
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Positive, team-oriented mindset.
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High school diploma or equivalent required.
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No additional certifications required.
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Must be able to stand for extended periods (up to 8 hours).
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Must be able to lift and move up to 25 pounds.
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Manual dexterity and visual acuity are required for handling products and operating point-of-sale systems.
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Work is performed in a cannabis retail dispensary environment.
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Exposure to strong odors, moderate noise, and customer interaction throughout the day.
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PPE may be required depending on the task or department support.
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