OVERVIEW:
The incumbent in this position will perform preventive and predictive maintenance and troubleshoot utility systems which may include HVAC-R, electronic systems, electrical, air, water and/or equipment. The incumbent is under the direction of the Facilities Shift Supervisor and Facilities Shift Manager, the incumbent also responds to all General Maintenance service calls.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Responds to maintenance service calls in a timely manner.
- Repairs, replaces and performs preventive maintenance on electrical, mechanical and kitchen equipment.
- Perform skilled maintenance repairs to plumbing, electrical, HVAC, and carpentry equipment and systems.
- Adjust temperature settings on a Building Automation System.
- Understanding of Emergency Generators and their operations. Ability to perform functions required during power switching. Monitors Emergency Generators and associated equipment.
- Performs event setups and teardowns in a safe, timely manner.
- Installs and makes repairs to doors, furniture, office partitions, flooring and other related items.
- Preps and prepares drywall for painting. Paints and stains wall, furniture and other associated items.
- Creates service request for purposes of documenting work performed. Completes all work orders assigned in a timely manner.
- Documents all work on a daily basis.
- Maintains technical logs and records all relevant data as appropriate.
- Attend and participate in meetings, training, completing follow-up actions as required.
- Attend seminars when needed.
- Responsible for cleaning and sanitizing work and public spaces.
- Perform other duties as assigned.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through a High School Diploma or technical certificate as well as a minimum of 6 years of experience performing general maintenance duties (plumbing, electrical, HVAC and other general facility repairs) or an equivalent combination of education and/or experience. Must also have a working knowledge of all aspects of maintenance, repair and service and the ability to troubleshoot problems and take appropriate action.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
- Certified in three trades and/or 6+ years of experience.
- Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be at least twenty-one (21) years of age.
KNOWLEDGE OF:
- Basic hand and power tools and testing equipment.
- Excellent customer service skills.
ABILITY TO:
- Be flexible to work varying shifts and time schedules as needed.
- Communicate effectively with all levels of employees and guests.
- Remain calm in a hectic, fast-paced atmosphere.
- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Use hand tools and machine equipment as needed to complete duties of the job.
- Review and comprehend all necessary documentation.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
