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Facilities Coordinator I

Addition Financial Credit Union -
Lake Mary, FL

Job Details

Benefits

Paid parental leave
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Volunteer time off
Paid sick time

Qualifications

Computer operation
Customer communication
Microsoft Excel
Microsoft Outlook
English
Electrical systems
Public safety procedures
Air conditioning

Full Job Description

Description

We are Addition Financial, a member-owned, not-for-profit financial cooperative, offering comprehensive financial solutions that help members achieve their financial goals. Shareholder profits do not drive us and never have. Since 1937, we have been on a mission to bring financial success and education to everyone and make a positive impact on the lives of our members and the communities we serve. And we want your help to make that happen. We are looking for team members who not only want to do meaningful, challenging work, but who also have a heart for service.

Summary

The Facilities Coordinator I plays a critical role in supporting the daily operation, safety, and security of organizational facilities. This position combines facilities coordination, front desk operations, and administrative security support to ensure a professional, secure, and well-maintained environment for employees, members, vendors, and visitors.

The Facilities Coordinator I assists with vendor coordination, manages orders, supports maintenance of essential building systems, and serves as a primary point of contact at the front desk during assigned hours. The role also supports security operations, including access control administration, camera monitoring, badge issuance, and visitor management. The ideal candidate is detail-oriented, service-focused, able to work independently, and comfortable operating in a public-facing environment.

Duties and Responsibilities

Vendor Management and Coordination

Perform document maintenance and assist with contract review for Facilities vendors.
Coordinate vendor schedules, communicating timelines, expectations, and site requirements.
Regularly assess vendor performance against agreed-upon service standards and report concerns to Facilities Management.
Oversee vendor activities on-site to help ensure timely, safety, and satisfactory completion of work.

Work Order Management

Monitor and manage the Facilities Work Order System.
Provide regular updates to stakeholders regarding work order status and completion.
Collaborate with Facilities Technicians to resolve issues efficiently.
Perform minor repairs and corrective actions as needed.

Front Desk Operations

Serve as the primary front desk contact during assigned hours.
Greet and assist employees, members, vendors, and visitors in a professional and courteous manner.
Manage visitor check-in/check-out procedures in accordance with security policies.
Answer and route calls, emails, and inquiries related to Facilities and building access.
Maintain front desk logs, records, and schedules as required.

Security Operations (Entry-Level)

Monitor access control systems to ensure appropriate building entry and exit.
Issue, track, and manage employee and visitor badges in accordance with security procedures.
Monitor security cameras and report suspicious or unsafe activity to Facilities Management or Security leadership.
Support enforcement of building access policies and procedures.
Assist with incident documentation related to safety and security events.

Disaster Recovery & Security Documentation

Assist in updating and maintaining the Disaster Recovery Manual.
Assist in updating and maintaining the Security Manual, including procedures related to access control, visitor management, and incident response.
Document minutes and action items from disaster recovery and security-related exercises or drills.

Tenant Relations

Respond promptly to tenant complaints related to cleaning, maintenance, safety, or access concerns.
Coordinate resolution of issues to ensure tenant satisfaction and operational continuity.
Process contracts and tenancy-related documentation including invoices, service records, security reports, and other similar forms.

Task Tracking and Administration

Utilize Microsoft products (Outlook, Excel, Word, Teams) to track Facilities and Security-related tasks, procurement, and invoicing.
Maintain organized records for Facilities, front desk, and security activities.

Financial Responsibilities

Perform general department-related accounting and invoicing activities.
Support procurement efforts, including monitoring inventory levels and ordering materials for building services and Facilities projects.

Other Duties

Perform additional Facilities, front desk, or security-related tasks as assigned by management.

Education, Experience, Requirements

Required

Preferred

Education level

High school diploma or GED equivalent

Certification(s)

N/A

Business, Facilities Management, Security-related coursework

Licensure(s)

N/A

Any applicable system/ program knowledge

Work Experience

Experience in front desk, customer service, Facilities-related or administrative security support roles preferred.

Additional Requirements

Proficiency with Microsoft Office products and general computer systems.
Strong written and verbal English communication skills.
Basic knowledge of building systems, including electrical, plumbing, and HVAC.
Ability to follow and support enforcement of policies and procedures related to safety and security.
Spanish language skills a plus.

Strong organizational skills and attention to detail.
Ability to work independently and collaboratively in a team environment.
Strong customer service mindset with the ability to remain calm in a public-facing role.
Ability to multitask and work under pressure.

Physical/Environmental Demands

Physical Demands:

Sitting for long periods at a time.

Regularly required to talk or listen.

Occasional lifting of office supplies up to 20 lbs.

Requires the ability to see clearly at close range and to adjust focus as needed for tasks.

Mental Demands:

Must understand and follow a set of clear verbal and/or written procedures without deviation.

Performs repetitive routine tasks.

Withstand moderate amounts of stress.

Must adhere to a provided work schedule to meet a set of qualitative production standards.

Perform tasks that vary little from day to day.

Implements others’ decisions/procedures with little judgment required.

Ability to speak and write clearly and effectively; must be able to communicate with courtesy, tact, and diplomacy, especially with those who have different perspectives, experiences, and backgrounds.

Working With Us

We are continually recognized as a top employer because we understand people like you want more out of your career. Like making a difference in people’s lives and in the community. Being part of a team that supports each other. Feeling good about the time you spend at work each day. And being able to balance your life while also earning a competitive base salary and benefits, including:

401k with matching contribution up to 6% of base salary

Comprehensive medical, dental and vision coverage from leading insurance providers

Continuing education and tuition reimbursement

Generous vacation and sick pay

Paid parental leave and volunteer time off

Major holidays off including Federal holidays that many other industries do not observe

Credit union benefits including reduced consumer/mortgage loan rates, free checks, and other financial services discounts

At Addition Financial, we accept you for who you are. We are an equal opportunity employer and do not discriminate based on race, color, creed, religion, national origin, sex, marital status, age, protected veteran status, or disability/handicap with regards to recruitment, selection, placement, promotion, wages, benefits, and any other areas of employment. Personal perspectives and beliefs are what help our team members, and our company grow, and we seek to nurture that inclusiveness. We welcome our team members’ diverse viewpoints and work together so that everyone’s voices are heard. So, if you are ready to take your career to the next level, Count Us In®.

This general outline illustrates the type of work that characterizes the job. The statements in this job description are not intended to be an exhaustive list of all duties, responsibilities, and qualifications required for the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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