Position Overview
RE24 Infrared Pilates & Fitness is seeking a motivated, energetic, and organized Assistant Manager to help oversee the daily operations of our Michigan Center studio. This position plays a key leadership role in delivering an exceptional member experience, supporting studio growth, maintaining operational excellence, and assisting with team management.
The ideal candidate is passionate about fitness and wellness, has strong customer service and sales skills, and can maintain RE24’s elevated studio standards.
Key ResponsibilitiesMembership Sales & Retention
- Assist in achieving monthly membership sales goals
- Conduct studio tours and explain memberships, services, and promotions
- Follow up with leads, inquiries, and prospective members
- Support member retention initiatives and relationship building
Daily Studio Operations
- Ensure studio cleanliness, organization, and readiness throughout the day
- Monitor infrared sauna rooms, workout spaces, lobby, and bathrooms
- Ensure music, lighting, TVs, and equipment are functioning properly
- Calling and messaging Leads
Customer Experience
- Deliver exceptional hospitality and member service
- Handle member concerns professionally and efficiently
- Create a welcoming and motivating studio environment
- Build strong relationships with members and staff
Marketing & Community Engagement
- Assist with social media content and studio promotions
- Help promote challenges, special classes, and membership campaigns
- Encourage online reviews and member engagement
Administrative Duties
- Use studio software systems for scheduling, memberships, and reporting
- Track daily sales, attendance, and operational reports
- Maintain accurate member records and communication logs
- Assist with weekly and monthly reporting
Qualifications
- Fitness, wellness, Pilates, hospitality, or retail experience is a plus
- Strong communication and customer service skills
- Sales-driven mindset with the ability to meet goals
- Organized, reliable, and detail-oriented
- Ability to multitask
- Comfortable using computers, scheduling software, and POS systems
Physical Requirements
- Ability to stand and move throughout shifts
- Ability to lift up to 25 pounds when needed
- Comfortable working in a fitness studio environment
Compensation & Benefits
- Competitive hourly pay based on experience
- Complimentary RE24 memberships/classes
- Growth opportunities within multiple RE24 locations
- Positive and team-oriented work environment
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
