Description:
The Breakfast Attendant at Smithfield Station is responsible for preparing and presenting the hotel's complimentary continental breakfast while providing exceptional guest service in a warm, welcoming, and professional manner. This position ensures the breakfast area is clean, organized, well-stocked, and inviting throughout service while maintaining the highest standards of food safety and hospitality.
Essential Functions:
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Prepare and cook breakfast items according to established recipes and presentation standards.
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Set up, maintain, and replenish the complimentary continental breakfast buffet to ensure an attractive, abundant, and organized presentation.
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Stock serving dishes, utensils, cups, condiments, beverages, and disposable service items throughout breakfast service.
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Monitor food quality, freshness, temperatures, and product levels to ensure guest satisfaction.
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Clear and sanitize tables, wipe spills, remove trash, and maintain a clean dining area throughout service.
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Wash dishes, serving equipment, and kitchen utensils as needed.
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Clean and sanitize the breakfast area and kitchen following breakfast service.
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Follow all food safety, sanitation, and health department regulations.
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Provide friendly, attentive, and courteous service to every guest, creating a welcoming atmosphere.
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Answer guest questions regarding breakfast offerings and hotel amenities.
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Work collaboratively with front desk, housekeeping, and hotel management to ensure an exceptional guest experience.
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Assist with light cleaning of hotel public areas when breakfast service concludes.
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Perform additional duties as assigned.
Requirements:
Minimum Qualifications
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Positive attitude with a strong commitment to guest service.
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Willingness to learn and work as part of a team.
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Ability to work early morning shifts beginning at 4:00 a.m., including weekends and holidays.
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Basic English verbal communication skills.
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Ability to obtain a Food Handler Certification if required.
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Strong attention to cleanliness, organization, and detail.
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Ability to stand and walk for extended periods.
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Ability to work efficiently in a fast-paced environment.
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Must be at least 18 years of age.
Preferred Qualifications
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Previous hotel, hospitality, or restaurant experience.
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Prior breakfast attendant or food and beverage experience.
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Experience preparing buffet or continental breakfast service.
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Knowledge of food safety and sanitation procedures.
Physical Requirements
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Frequently stand, walk, bend, stoop, reach, and lift throughout the shift.
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Ability to safely operate standard kitchen equipment.
