General Responsibilities:
As the nation’s premier athletic club, the Detroit Athletic Club is not simply a place to be, but a place to belong. The Tranquility Spa is a great component of the organization and provides an exceptional service to Members.
Requirements:
Previous work-related skill, knowledge, or experience is required. High School diploma or GED preferred and must hold a valid manicurist/cosmetologist licensure for the state. In-depth knowledge of manicure and pedicure techniques. Ability to concentrate for extended periods of time. Detail-orientated and patient. Excellent hand-eye coordination.
Excellent interpersonal, communication and customer service skills needed. Attending and participating in continuing education and training in order to follow new trends and techniques is essential.
Skills:
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation — Actively looking for ways to help people.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Speaking — Talking to others to convey information effectively.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Abilities:
Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
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Provide high-quality manicures and pedicures, which include removal of old polish, cleaning nails, shaping the ends of nails, pushing back cuticles, and applying new polish based on clients’ preferences.
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Applying Dazzle Dry polish or CND Shellac.
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Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments.
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Sanitizing all nail implements, sterilizing all nail implements, packaging all nail implements into sani-pack.
- Ensuring that work area is clean and orderly.
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Ensuring that all nail supplies and products are full and stocked.
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Providing quality hand and foot massages.
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Maintains safety standards and cleanliness.
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Emphasizes product benefits and assist clients in the selection of retail products or services for their hand, nail, and footcare care needs.
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Maintains a consistent relationship with client base in order to ensure return clients.
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Proactively develop new customers.
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Attends and participates in continuing education and training in order to follow new trends and techniques.