Job Overview
We are seeking a dynamic and detail-oriented Front Office Medical professional to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks efficiently. Your expertise in medical office procedures, EMR systems, and medical billing will ensure smooth clinic operations and accurate documentation. This position offers an energetic environment where your organizational skills and medical knowledge will directly contribute to delivering high-quality patient care.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression and smooth check-in process
- Verify insurance coverage through insurance verification procedures and update appointments using electronic health records, maintaining accurate calendar management
- Collect payments and perform medical collections to ensure timely reimbursement
- Manage patient records with meticulous attention to detail, including filing.
- Handle multi-line phone systems with professional phone etiquette, responding promptly to inquiries and directing calls appropriately
- Support medical billing processesICD-9, ICD-10 codes, ensuring compliance with HIPAA regulations
- Maintain confidentiality of protected health information (PHI) in accordance with HIPAA standards
- follow-up appointments coordinate with clinical staff to facilitate care plans and front desk operations efficiently
Qualifications
- Experience in a medical office setting or healthcare environment, preferably in clinics
- Excellent computer skills and health information management software
- Exceptional customer service skills coupled with professional phone etiquette and effective communication abilities
- Bilingual abilities are highly desirable to serve diverse patient populations effectively
- Familiarity with HIPAA compliance standards and documentation review procedures is essential
- Prior clinic office experience is preferred; candidates should demonstrate strong organizational skills, attention to details
Join our team to make a meaningful difference by providing outstanding support in a healthcare environment. Your dedication will help ensure seamless patient experiences while supporting the delivery of quality care.
Pay: $15.00 - $18.00 per hour
Benefits:
- Health insurance
- Paid time off
Experience:
- front office : 1 year (Required)
Shift availability:
Ability to Commute:
- Broken Arrow, OK 74012 (Required)
Work Location: In person
