Position Summary:
We are seeking an organized, professional, and customer-focused Front Desk Coordinator / Accounts Receivable & Onboarding Specialist to be the go-to person in the office. This position will support front desk operations, accounts receivable, collections, account management, and new-hire onboarding.
Key Responsibilities
- Greet and assist customers, visitors, and employees professionally.
- Answer and direct multiple phone lines.
- Manage customer accounts and maintain accurate records.
- Process invoices, payments, and accounts receivable transactions.
- Follow up on past-due accounts and assist with collections.
- Resolve billing and account discrepancies.
- Coordinate new-hire onboarding from start to finish.
- Collect, review, and process new-hire paperwork and required documentation.
- Assist new employees with completing onboarding forms and company requirements.
- Maintain accurate employee onboarding records and files.
- Coordinate orientation, training schedules, and start-date information.
- Ensure all required onboarding documentation is completed and submitted.
- Enter and update information accurately in computer systems.
- Prepare reports and correspondence as needed.
- Use Microsoft Excel, Word, and Outlook for daily office responsibilities.
- Provide general administrative support to the office and management team.
Qualifications
- Previous Accounts Receivable and collections experience preferred.
- Experience with employee onboarding and administrative support.
- Strong customer service and communication skills.
- Excellent organization and attention to detail.
- Ability to manage multiple customer accounts and employee files.
- Proficient in Microsoft Excel, Word, and Outlook.
- Professional, dependable, and able to maintain confidentiality.
- Positive, can-do attitude and ability to multitask.
Ideal Candidate:
Someone who can confidently handle front desk customer service, accounts receivable, collections, and employee onboarding, while keeping the office organized and ensuring new hires have a smooth and professional start.
Pay: $20.00 per hour
Expected hours: 40.0 per week
Work Location: In person
