Join DFW's Premier RV & Commercial Vehicle Repair Team
Are you highly organized, mechanically inclined, and passionate about delivering quality work?
Do you enjoy coordinating people, processes, and projects to keep operations running smoothly?
DFW's leading RV and Commercial Vehicle Collision & Service Center is seeking a Production & Service Coordinator to help drive shop efficiency, quality control, and customer satisfaction. This position works alongside our Service Advisors and technicians to ensure repairs are properly planned, executed, and delivered.
This is a hands-on role that combines production coordination, quality control, workflow management, and service operations support.
Why Join Us?
- Monday–Friday schedule
- Locally owned and operated company
- Employee-focused culture
- Up to 6% 401(k) match
- Opportunity for advancement and leadership development
- Fast-paced environment with a strong team atmosphere
What You'll Do:
Production & Workflow Management
- Create and manage weekly labor plans for technicians
- Coordinate units moving into and out of production
- Verify labor plans, parts, and repair scopes before work begins
- Monitor shop workflow and help eliminate bottlenecks
- Review labor operations before dispatching work
- Assist technicians and advisors in keeping repairs on track
Quality Control & Customer Delivery
- Perform final quality control inspections on completed repairs
- Verify repairs meet company standards before customer delivery
- Stage completed units for pickup and delivery
- Identify and correct issues before units leave the facility
Revenue Growth & Customer Experience
- Identify upsell opportunities that add value for customers
- Work with Service Advisors to present additional repair recommendations
- Help maximize repair order profitability while maintaining customer trust
Service Department Support
- Assist Service Advisors with scheduling, planning, and workflow management
- Support communication between technicians, advisors, and management
- Help ensure jobs are properly prepared before entering production
Facility & Shop Operations
- Manage shop supply inventory and ordering
- Coordinate facility maintenance needs
- Maintain a safe, organized, and professional work environment
Qualifications
- Experience in service operations, production coordination, service advising, collision repair, automotive, RV, fleet, or commercial vehicle industries preferred
- Strong mechanical aptitude and understanding of repair processes
- Excellent organizational and multitasking abilities
- Strong communication and problem-solving skills
- Ability to thrive in a fast-paced environment
- High attention to detail and commitment to quality
- Experience with CCC One or similar shop management software is a plus
Preferred Traits
We're looking for someone who:
- Takes ownership and follows through
- Naturally identifies problems and solutions
- Enjoys improving processes and increasing efficiency
- Has a strong sense of urgency without sacrificing quality
Compensation
- $60,000–$70,000 base salary plus commission opportunities
If you're looking for an opportunity to play a critical role in a growing company and directly impact shop performance, we'd love to hear from you!
Additional Disclaimer
The duties and responsibilities described above are intended to provide a general overview of the position and are not intended to be an exhaustive list. Responsibilities may change based on business needs, and employees may be assigned additional duties as required.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
