Description
Summary:
Answers all incoming calls and transfers calls to appropriate department. Supplies information to callers and keeps a record of calls placed. May perform clerical duties, receive visitors, and schedule appointments.
Responsibilities:
Greets, directs and assists incoming phone calls and visitors with courtesy.
Requirements:
Education/Skills
- High school diploma required
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Must demonstrate the ability to work well under pressure and handle complaints in an objective manner
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Excellent customer service skills required
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Excellent computer skills required
Experience
- Previous switchboard experience required
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Switchboard experience in a hospital setting preferred
Licenses, Registrations, or Certifications
Work Schedule:
9AM - 6PM
Work Type:
Part Time
