Founding Front Office Coordinator (Growth Opportunity)
Location: Cumming, GA
Job Type: Full-Time Preferred (Part-Time Considered)
Pay: $18–25/hour, based on experience
Join Our Founding Team
Georgia Jaw Surgery is a new, patient-first Oral & Maxillofacial Surgery practice opening in Cumming, GA. We're looking for an organized, personable, and proactive Front Office Coordinator to help build the practice from the ground up.
As the face of our practice, you'll create an exceptional experience for every patient—from their first phone call through treatment completion. You'll play an important role in building our front office systems, supporting our referral partners, and helping establish the culture of our practice from day one.
This is more than a front desk position. As our practice grows, you'll have the opportunity to take on increasing responsibility and grow into an Office Manager role.
What You'll Do:
As our Front Office Coordinator, you'll help ensure every day runs smoothly by:
- Greeting patients and creating a warm, welcoming experience
- Answering phones and responding to patient and referral office inquiries
- Scheduling consultations and surgical appointments efficiently
- Confirming appointments and helping minimize cancellations and no-shows
- Verifying insurance benefits and obtaining authorizations when needed
- Explaining treatment estimates, insurance coverage, and patient financial responsibilities with confidence and compassion
- Collecting payments and processing patient check-in/check-out
- Coordinating treatment plans and follow-up appointments
- Maintaining accurate patient records and ensuring HIPAA compliance
- Supporting daily office operations, reporting, and end-of-day reconciliation
- Helping improve front office workflows and patient experience as the practice grows
We're Looking For Someone Who Is:
- Friendly, professional, and confident in communicating with patients
- Highly organized and detail-oriented
- Calm under pressure and able to multitask in a fast-paced environment
- Comfortable discussing insurance, treatment estimates, and patient financial responsibilities
- Self-motivated and enjoys taking ownership
- Excited to help build a growing practice from the ground up
Qualifications:
- 2+ years of dental or medical front office experience required; oral surgery or specialty dental experience preferred.
- Experience with insurance verification and patient scheduling
- Excellent customer service and communication skills
- Strong computer skills; experience with Open Dental, Dentrix, or similar practice management software is a plus
What Success Looks Like (First 60–90 Days)
You'll know you're succeeding when:
- Patients consistently receive a welcoming, five-star experience
- The daily schedule runs efficiently, and appointments are well prepared
- Insurance verifications and authorizations are completed accurately and on time
- Patient financial conversations are handled confidently and professionally
- Referral offices receive prompt, responsive communication
- The front office is organized, proactive, and contributes to the overall success of the practice
Why Join Georgia Jaw Surgery?
- Be one of the founding members of a growing oral surgery practice
- Work directly with a board-certified Oral & Maxillofacial Surgeon
- Help shape office systems and the patient experience from day one
- Enjoy a collaborative, supportive, and patient-focused culture
- Opportunity for career advancement into an Office Manager role as the practice expands
- Competitive pay with opportunities for increased responsibility and compensation
Benefits:
Benefits will be discussed during the interview process and may include:
- Paid Time Off
- Paid Holidays
- Health, Dental & Vision Insurance (when eligible)
- Retirement Plan Options
- Professional Growth & Development
Pay: $18.00 - $25.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
