PRODUCT DEVELOPMENT COORDINATOR
Full Time / On Site / Leominster, MA
ABOUT ALL-STAR SPORTING GOODS®
All-Star Sporting Goods® is a family-owned leader in baseball and softball equipment, trusted by athletes from youth leagues to the pros. We specialize in high-performance catcher’s gear, protective equipment, and gloves designed through advanced engineering and real-player feedback. Our focus is simple: create gear that delivers unmatched protection, comfort, and confidence every time you step on the field. www.all-starsports.com
Mission: Move Forward Rise Above. Constantly improve & innovate for the benefit of the customer and company.
ABOUT THE ROLE:
All-Star Sporting Goods® is seeking a highly organized and driven Product Development Coordinator to join our Product Development team. This role is responsible for ensuring products move successfully from concept to commercialization by coordinating projects, driving accountability, and maintaining clear communication across internal teams and global manufacturing partners.
This is not a product designer role. Instead, the Product Development Coordinator serves as the central hub of the product development process—keeping projects on schedule, identifying roadblocks, coordinating key deliverables, and ensuring products are ready for production and launch.
The ideal candidate thrives in a fast-paced environment, enjoys managing multiple projects simultaneously, communicates effectively with both domestic and international teams, and takes pride in turning ideas into finished products.
WHAT YOU’LL DO:
· Manage new product development projects from initial concept through commercial launch
· Develop and maintain comprehensive Product Briefs outlining: Market Opportunity, Customer Need, Competitive Landscape, Product Objectives, Target Customer, Target Cost & MSRP, and Launch Timing
· Monitor the health of existing product lines and identify opportunities for product improvements, replacements, or expansion.
· Strategize and create plans around sourcing strategies in conjunction with Product Dev & Supply Chain
· Maintain project timelines, milestones, ownership, and deliverables across all product categories
· Ensure projects stay on schedule by identifying bottlenecks, assigning action items, and following through to completion
· Lead regular product status meetings and communicate project updates to leadership
· Coordinate with domestic and international factory partners throughout the product development process, ensuring clear communication, timely follow-up, and successful execution from sampling through production
· Manage Product Development, Sales & Marketing product status tracking and item creation handoffs with Supply Chain and ERP teams. Ensure all required product information is complete before item creation (Dims, Weights, RFID, etc)
· Ensure cross-functional launch readiness to guarantee products are fully prepared for market – including but not limited to product photography, packaging, website assets, product descriptions, digital content, sales team training, etc.
· Coordinate activities between Product Development, Supply Chain, Purchasing, Sales, Marketing, Customer Service, and Factory Partners
· Clearly communicate priorities, deadlines, and project expectations to all stakeholders
· Regularly monitor return reason codes, warranty claims, and customer feedback to identify trends, investigate root causes, and drive corrective actions that improve product quality and customer satisfaction.
WHAT WE’RE LOOKING FOR:
Required Qualifications
· 3+ years of experience in Product Management, Product Development, Project Management, or a related field.
· Exceptional organizational and project management skills.
· Strong written and verbal communication skills.
· Ability to manage numerous projects simultaneously while maintaining attention to detail.
· Strong problem-solving abilities and a proactive mindset.
· Comfortable working with international factory partners.
· Proficient with Microsoft Office, particularly Excel.
Preferred Qualifications
· Experience in sporting goods, consumer products, apparel, footwear, or athletic equipment.
· Knowledge of product development processes and manufacturing.
· Experience with quality control or quality assurance.
· Understanding of retail packaging, labeling, UPC, RFID, and compliance requirements.
· Experience writing product copy or marketing content.
· Adobe Illustrator or Photoshop experience is a plus.
· Familiarity with ERP systems such as NetSuite is preferred.
· Experience using project management or product lifecycle management (PLM) software.
Bonus Qualifications
· Baseball, softball, or other competitive sports experience.
· Passion for sporting goods and athletic equipment.
· Experience working directly with overseas manufacturers.
· Experience presenting products or training sales teams.
· Interest in product innovation and continuous improvement.
CHARACTERISTICS OF A SUCCESSFUL CANDIDATE
We're looking for someone who:
· Loves bringing order to complex projects.
· Naturally follows up and keeps people accountable.
· Is energized by checking projects off the list and moving products forward.
· Thinks several steps ahead and anticipates what needs to happen next.
· Pays close attention to details without losing sight of the bigger picture.
· Communicates confidently with everyone from designers to factory partners to senior leadership.
· Takes ownership and treats every product launch like it's their own.
BENEFITS
· Medical, dental & vision insurance
· HSA
· Paid time off policy (PTO)
· 401(k) Plan with matching
· Annual Salary, Paid Bi-Weekly
· Company Bonus Plan
· Opportunity to work in a supportive, team-oriented environment
· Half day Fridays during the summer months
Pay: $80,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
