JOB PURPOSE:
To process un-ratified and ratified contracts created between the Company and customers while also coordinating and ensuring the settlement process for each customer is managed efficiently.
Duties and Responsibilities
- Organize and manage the settlement process
-
Compile and research information for settlement process and settlement reports
-
Send settlement correspondences to homeowners
-
Liaison between Homeowners, Lenders, Appraisers, Sales, Production, and Title Companies
-
Enter settlement information into company systems as required
-
Fax, copy, mail, and file information related to settlement process
-
Maintain and organize settlement files
-
Run settlement reports for different departmental uses
-
Review deeds and settlement statements for accuracy prior to approval
-
Performs data entry of all contracts, change orders, addendums and color selections into database
-
Process cancelled contracts and lot transfers
-
Copy and distribute contracts to homeowner and other departments
-
Update contract, start, and permit information in company system
-
Other duties as apparent or assigned
QUALIFICATIONS:
Knowledge and Skills
- Microsoft Office experience
-
Strong verbal and written skills
-
Detail orientedand organized
-
Effective multi-tasking skills
-
Ability to work in fast paced environment
-
Problem researching capability
-
Ability to take initiative and be assertive
-
Process management ability
-
Valid driver’s license
Education and Work Experience
-
Associates Degree OR 4-5 years work experience
- Data entry and file management experience
- Customer service experience a plus
- Previous homebuilding experience preferred
-
Licensed Notary
