About Us:
At Casa Aziz, we pride ourselves on creating a welcoming and professional environment where clients can relax and enjoy top-tier hair services. As the first and last point of contact for our guests, our Front Desk Receptionists play a key role in ensuring every client has a seamless and enjoyable experience.
Position Overview:
We are seeking a friendly, detail-oriented, and tech-savvy Front Desk Receptionist to join our team. This role involves managing the salon’s front desk operations, supporting stylists and assistants throughout their day, and ensuring every guest receives excellent customer service from check-in to check-out.
Responsibilities:
- Answer phone calls, emails, and text messages promptly and professionally
- Confirm, prebook, and efficiently schedule appointments
- Greet and check guests in and out with warmth and professionalism
- Communicate effectively with stylists to keep their schedules on track
- Coordinate with salon assistants to provide support where needed
- Assist guests with retail product selection and guidance
- Maintain cleanliness in the waiting room and retail sections
- Complete end-of-day paperwork and close the salon properly
Skills & Qualifications:
- Technological proficiency (salon software, email, texting, POS systems)
- Strong time management and organizational skills
- Hospitable and professional communication skills
- Attentive to detail and able to multitask effectively
- Ability to remain calm and helpful in a fast-paced environment
Why Join Us:
- Be part of a supportive, professional, and creative salon environment
- Opportunities for growth and development within the salon industry
- Employee discounts on services and retail products
- Work with a team that values hospitality and teamwork
Schedule:
We are seeking candidates with flexible availability, including both weekdays and weekends. This position requires the ability to work opening and closing shifts based on the needs of the salon. Candidates should be dependable, punctual, and comfortable working independently during opening and closing procedures.
Preferred Availability:
- Weekday availability
- Weekend availability
- Opening shifts
- Closing shifts
This role is ideal for someone who enjoys a consistent routine while also being flexible enough to support the salon's operating hours and guest needs.
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
