Job Description
Join our team as a Customer Service Representative at our Urbana location! We're looking for friendly and professional individuals to provide exceptional service to our customers at 407 E University Ave, Urbana, United States.
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Answer phone calls and take customer orders accurately and efficiently
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Prepare and make pizzas according to company standards and customer specifications
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Process cash and card transactions, ensuring accurate handling of money
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Deliver outstanding customer service, addressing inquiries and resolving issues promptly
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Maintain a clean and organized work environment, adhering to food safety and hygiene standards
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Collaborate with team members to ensure smooth operations during busy periods
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Assist with various tasks as needed, including cleaning and restocking supplies
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Lift and move items weighing up to 25 lbs as required
Qualifications
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Excellent customer service skills with a friendly and positive attitude
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Strong communication abilities, both verbal and written
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Basic computer skills and ability to learn new systems quickly
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Proven multitasking skills and attention to detail
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Flexibility to work weekends, holidays, and various shifts as needed
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Physical ability to stand for extended periods and lift up to 25 lbs
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Cash handling experience preferred
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Food preparation knowledge or willingness to learn
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Ability to follow directions and adhere to company policies and procedures
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High school diploma or equivalent preferred
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Previous experience in food service or customer-facing role is a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.
