Job Summary
We are seeking a dynamic and results-driven Financial Services Producer who knows how to close. In this role, you will be the final step in delivering an exceptional ownership experience — presenting financing and insurance solutions with confidence, precision, and professionalism. Our store runs a structured, process-oriented F&I operation, and we're looking for someone who thrives within that framework and consistently produces at a high level. If you're a proven closer with a track record of exceeding PVR and penetration goals, this is your opportunity to grow your career within one of the most respected automotive groups in the country — Hendrick Automotive Group's network of 90+ dealerships means your ceiling here is only as low as you set it.
Responsibilities
- Engage customers with confidence and urgency at the point of sale, presenting financing and insurance options through a structured menu-selling process to maximize product penetration and PVR.
- Conduct thorough reviews of customer credit applications to structure deals that work for both the customer and the dealership, leveraging relationships with lenders and financial institutions to secure approvals.
- Present and close extended service contracts, GAP, and owner protection products by clearly communicating value and aligning solutions to each customer's needs
- Manage deal documentation with precision, utilizing the deal checklist process to ensure every transaction is complete, accurate, and compliant.
- Deliver a seamless, professional customer experience by responding to inquiries clearly, explaining financing terms confidently, and maintaining CSI scores at or above company standards.
- Stay current on federal, state, and dealership compliance requirements — including Safeguards, Red Flag, OFAC, and Reg Z — to ensure every deal is handled with full regulatory integrity.
- Partner closely with the sales team, Sales Managers, and General Manager to maintain strong deal flow, effective communication, and a high-performing F&I department.
Qualifications
- Proven experience in automotive F&I, dealership finance, or a related financial services role with a demonstrated record of high performance.
- Strong negotiation and closing skills with the ability to structure deals effectively and present financing and insurance options with confidence.
- Working knowledge of F&I products including extended service contracts, GAP, and owner protection programs, along with applicable federal and state regulations.
- AFIP Certification required; candidates actively pursuing certification will be considered.
- Proficiency in Microsoft Office Suite and dealership DMS/CRM platforms; ability to manage documentation accurately and efficiently.
- Exceptional interpersonal and communication skills — able to build trust quickly, explain complex financial terms clearly, and deliver a consistently professional customer experience.
- Strong analytical ability to review credit applications, evaluate lender programs, and structure deals that balance customer needs with dealership profitability.
- Highly organized and detail-oriented, with the ability to manage multiple deals simultaneously within a structured, process-driven environment.
- Valid driver's license required.
Join Team Hendrick
If you're a driven F&I professional who takes pride in your process, performs at a high level, and is ready to grow within one of the most respected automotive organizations in the country, we want to hear from you. Hendrick Automotive Group is committed to developing its people — and the right candidate will find not just a job here, but a career path built on performance, integrity, and opportunity.
Pay: $65,000.00 - $225,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- How long have you worked in automotive F&I? Include your average PRU and product penetration rates.
- Do you currently hold AFIP Certification?
Work Location: In person
