Front Office Dental Assistant / Patient Coordinator
Brooklyn, NY
About Us
Smile Savers Cosmetic Dental is a growing, patient-centered dental practice committed to providing exceptional care and an outstanding patient experience. We are seeking a warm, professional, and highly organized Front Office Dental Assistant / Patient Coordinator to join our team.
This position will begin part-time with the opportunity to transition into a full-time role for the right candidate.
Position Summary
The ideal candidate is someone who enjoys working with people, has excellent communication skills, and understands that every interaction helps shape the patient’s experience.
We are not simply looking for someone to answer phones—we are looking for someone who can build relationships, create trust, and help patients feel comfortable and confident about their dental care.
Responsibilities
- Answer incoming calls and assist patients professionally and courteously
- Schedule and confirm appointments
- Verify dental insurance benefits
- Assist with treatment coordination and financial discussions
- Present treatment recommendations and payment options
- Maintain accurate patient records
- Manage patient communications via phone, text, and email
- Support daily front office operations
- Help create a positive and welcoming patient experience
Qualifications
Required
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Professional appearance and demeanor
- Strong organizational and multitasking abilities
- Reliable, detail-oriented, and self-motivated
- Comfortable working in a fast-paced environment
Preferred
- Previous dental office experience
- Front desk, patient coordinator, treatment coordinator, or dental assisting experience
- Patterson Eaglesoft experience
- Dental insurance verification experience
- Knowledge of treatment planning and case presentation
Compensation
$20.00 – $35.00 per hour, based on experience, qualifications, and performance.
Schedule
- Part-Time to Start
- Opportunity for Full-Time
- Some flexibility available based on candidate availability
Why Join Our Team?
- Supportive and positive work environment
- Opportunity for professional growth
- Modern dental technology
- Ability to make a meaningful impact on patients’ lives
- Long-term career potential
How to Apply
Please submit:
- Your resume
- A brief introduction about yourself
- Your minimum hourly compensation requirement
- Your availability
In your application, please tell us in 2–3 sentences why you believe you would be a great fit for a patient-facing role in a dental office.
We look forward to meeting you!
Pay: $20.00 - $34.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
Work Location: In person