Job Overview
We are seeking a dynamic and proactive IT Support Specialist to join our technology team! In this vital role, you will be the frontline hero for resolving technical issues, supporting our IT infrastructure, and ensuring seamless digital operations across the organization. Your expertise will help empower employees to work efficiently and confidently with their devices, networks, and software. If you thrive in a fast-paced environment and love solving complex technical challenges, this opportunity is perfect for you! You’ll enjoy a collaborative atmosphere where your problem-solving skills make a real impact every day.
Duties
- Resolve support tickets, and escalate when needed
- Troubleshoot hardware issues across desktops, laptops, and peripherals
- Troubleshoot Microsoft 365 and everyday office software issues
- Set up and deploy new desktops and laptops
- Track and maintain hardware inventory
Skills
- 0–2 years of IT support experience, CompTIA A+ is a plus
- Working knowledge of Windows, Microsoft 365, and common office software
- Comfort troubleshooting hardware, basic networking (Wi-Fi, printers, connectivity), and everyday user issues
- Clear communication and patience with non-technical staff
- Organized and reliable
- Willing to learn and to ask questions
Join us as an IT Support Specialist if you're passionate about delivering top-tier tech solutions that keep our organization running smoothly! Your expertise will be instrumental in maintaining our cutting-edge IT environment while providing outstanding support that makes a difference every day.
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Retirement plan
Work Location: In person
