Patient Care Coordinator / Medical Assistant (Technology-Focused)
28-32 Hours per Week to Start (Opportunity for Full Time Growth)
Typical schedule is expected to start around 28–32 hours per week, with the opportunity to grow to full-time as the practice and responsibilities expand.
Pay: $20–$26 per hour total earning potential (base pay plus of $20-$22/hr plus performance incentives, commissions, and tips), depending on experience and performance.
Unicorn Medical Weight Loss & Medi Spa – Las Vegas, NV
This Is Not Your Typical Medical Assistant Position.
We're not looking for someone who simply wants a job.
We're looking for someone who enjoys solving problems, loves technology, notices details others miss, and wants to become an indispensable part of a growing medical practice.
If you're looking for a position where you simply answer phones, room patients, and wait to be told what to do next, this probably isn't the right fit.
If you take pride in improving systems, helping people, learning new technology, and becoming the person everyone relies on, we'd love to meet you.
Before You Continue...
This position is for someone who:
- Loves technology and learns new software quickly.
- Notices details others miss.
- Takes initiative without being asked.
- Is dependable and punctual.
- Enjoys helping patients and contributing to practice growth.
About Us
Unicorn Medical Weight Loss & Medi Spa has proudly served the Las Vegas community for over 30 years.
We specialize in:
- Physician-supervised medical weight loss
- GLP-1 therapies
- Wellness treatments
- Injectables
- Aesthetic medicine
Our mission is simple:
Deliver exceptional patient care while continuously improving every aspect of our practice.
About the Position
This is a hybrid position combining:
- Patient Care
- Medical Assisting
- Sales & Patient Education
- Customer Service
- Technology
- Operations
- Practice Growth
You will guide patients from their first phone call through ongoing treatment while ensuring every patient receives an outstanding experience.
This is a fast-paced position where accuracy, initiative, and follow-through matter.
Who We're Looking For
Our ideal candidate:
- Is extremely detail-oriented
- Loves staying organized
- Notices problems before anyone else
- Solves issues without waiting to be asked
- Learns new technology quickly
- Enjoys helping patients succeed
- Communicates confidently and professionally
- Takes ownership of every task
- Follows through until everything is completed
- Thrives in a fast-paced environment
- Wants to continually improve both themselves and the clinic
You should naturally ask yourself:
"What can I improve next?"
We Notice the Little Things
Our best employees naturally notice things like:
- A patient who hasn't followed up
- Inventory beginning to run low
- A missing chart note
- An appointment that needs confirmation
- A process that could work better
- A mistake before it reaches a patient
We don't expect perfection.
We do expect ownership.
Clinical Responsibilities
- Room patients
- Obtain vital signs
- Perform blood draws (venipuncture)
- Perform EKGs
- Administer injections (within scope)
- Assist providers during patient visits
- Educate patients on treatment plans
- Maintain treatment rooms
- Help manage medical inventory
Patient Experience & Practice Growth
You'll play a major role in helping our clinic grow.
Responsibilities include:
- Educating patients on our services
- Explaining treatment options
- Discussing memberships and pricing
- Helping patients choose appropriate treatment plans
- Following up with prospective patients
- Building long-term patient relationships
- Improving patient retention
- Providing an exceptional patient experience from start to finish
Our goal is education—not pressure.
Administrative Responsibilities
- Manage provider schedules within Zenoti
- Answer phones, texts, and emails professionally
- Maintain accurate medical records
- Coordinate patient follow-up
- Track projects and assigned tasks
- Maintain inventory
- Ensure no patient or task falls through the cracks
- Keep the clinic organized and running efficiently
Technology Is a Core Part of This Position
Technology is central to how we operate.
You should genuinely enjoy learning new software and using technology to improve efficiency.
Daily systems include:
- Zenoti EMR
- Smartsheet
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft OneDrive
- ChatGPT
- AI productivity tools
Strong computer skills are required.
If learning new technology frustrates you, this position probably isn't a good fit.
Dependability Matters
We are a small team.
Every employee plays an important role.
Your coworkers depend on you.
Our patients depend on you.
Reliability, punctuality, professionalism, and consistent attendance are essential.
What Success Looks Like
Within your first 90 days, you should be able to:
- Run the front desk independently
- Navigate Zenoti efficiently
- Educate patients confidently about our services
- Follow up with prospects without reminders
- Manage multiple priorities while maintaining accuracy
- Keep inventory organized
- Identify problems before they become problems
- Improve patient retention
- Help grow the practice through outstanding patient care
Qualifications
Preferred qualifications:
- Medical Assistant certification (or equivalent experience)
- Venipuncture experience
- EKG experience
- Medical office experience
- Med Spa, Weight Loss, Plastic Surgery, or Aesthetic experience preferred
- Strong customer service skills
- Strong sales aptitude
- Excellent verbal and written communication
- Bilingual English/Spanish strongly preferred
What You'll Be Comfortable Doing
Successful candidates are comfortable:
- Managing 20+ patient interactions per day
- Answering phones while greeting patients
- Switching between multiple software programs
- Prioritizing competing tasks
- Working independently without constant supervision
- Remaining calm during busy clinic hours
Compensation
$20–$26 per hour total earning potential (base pay plus performance incentives, commissions, and tips), depending on experience and performance.
Additional compensation includes:
- Performance commissions
- Tips
- Growth opportunities
- Increased earning potential as responsibilities expand
Career Growth
We believe in promoting from within.
High-performing team members may grow into roles such as:
- Lead Medical Assistant
- Operations Coordinator
- Practice Manager
- Clinic Leadership
We're looking for someone who wants to build a career—not simply fill a position.
Before You Apply
This position is NOT a good fit if you:
- Prefer waiting to be told what to do
- Frequently miss details
- Dislike learning new software
- Prefer repetitive work with little responsibility
- Struggle to multitask
- Need constant supervision
This position IS a great fit if you:
- Love helping people
- Enjoy solving problems
- Thrive in a fast-paced environment
- Are dependable and accountable
- Love technology
- Take pride in your work
- Want to become an essential part of a growing medical practice
To help us identify thoughtful applicants, please email using the subject line "Purple Unicorn."
Then answer this question:
Tell us about a time you noticed a problem that nobody else saw. What did you do, and what was the outcome?
We believe this answer says more about your potential than a résumé ever could.
Pay: $20.00 - $26.00 per hour
Application Question(s):
- Can you regularly work Tuesdays and Thursdays from 8am-5:30pm AND Saturdays from 8am to 2:30pm
Experience:
- Sales: 2 years (Required)
- Venipuncture: 1 year (Required)
Work Location: In person
