Now Hiring: Dental Treatment Coordinator
Join Our Growing Dental Team!
Pay from $28.00 per hour
Highly competitive based on experience and skill set
We are seeking an experienced, organized, and patient-focused Treatment Coordinator to join our thriving dental practice. The ideal candidate is personable, detail-oriented, and passionate about helping patients understand and move forward with their dental care.
As the Treatment Coordinator, you will serve as a key liaison between patients, providers, and the administrative team, ensuring a seamless experience from diagnosis through treatment completion.
Responsibilities-Treatment Presentation & Case Acceptance
- Review diagnosed treatment plans with patients in a clear, professional, and compassionate manner.
- Educate patients on recommended procedures, benefits, and treatment timelines.
- Answer questions regarding treatment recommendations and financial arrangements.
- Help patients overcome barriers to treatment and improve case acceptance rates.
- Follow up with unscheduled treatment and outstanding treatment plans.
Financial Coordination
- Verify insurance benefits and estimate patient portions accurately.
- Present financial options and payment arrangements.
- Assist patients with financing applications and payment plans.
- Review treatment estimates and obtain necessary authorizations.
- Collect deposits and payments according to office policies.
Scheduling & Patient Management
- Schedule treatment appointments efficiently while maximizing provider productivity.
- Coordinate complex and multi-visit treatment plans.
- Monitor treatment completion and ensure continuity of care.
- Maintain accurate patient records and treatment tracking systems.
- Contact patients regarding pending treatment, recalls, and follow-up care.
Insurance Coordination
- Verify insurance eligibility and benefits.
- Submit pre-authorizations when necessary.
- Review insurance breakdowns and explain coverage limitations to patients.
- Work closely with the billing team to ensure accurate treatment estimates.
Customer Service & Team Support
- Provide exceptional customer service to patients and families.
- Build trust and strong relationships with patients.
- Assist in resolving patient concerns professionally and promptly.
- Communicate effectively with doctors, hygienists, assistants, and front office team members.
- Participate in daily huddles and team meetings.
Qualifications
- Minimum 2 years of dental office experience preferred.
- Previous Treatment Coordinator experience strongly preferred.
- Knowledge of dental terminology, procedures, and insurance processes.
- Experience with Dentrix Ascend or similar dental practice management software.
- Strong communication, sales, and relationship-building skills.
- Excellent organizational and multitasking abilities.
- Professional appearance and positive attitude.
- Ability to work independently while contributing to team success.
Preferred Qualities
- Strong case presentation skills.
- Ability to build rapport and gain patient trust.
- Goal-oriented mindset with a focus on patient care and treatment acceptance.
- Detail-oriented with strong follow-through.
- Comfortable discussing finances and insurance benefits.
What We Offer
- Competitive compensation based on experience
- Bonus opportunities based on performance
- Paid time off and holidays
- Continuing education opportunities
- Supportive and positive team culture
- Opportunities for growth and advancement
If you are passionate about helping patients achieve optimal oral health while providing exceptional service, we would love to meet you!
Pay: From $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
