Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.
The Service Writer will be responsible for:
- Scheduling appointments with customers.
-
Ensuring effective communication between service technicians and Keith's Car Care customers.
-
Inspecting vehicles and accurately diagnosing problems
-
Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
-
Preparing accurate repair orders, detailing problems and approving repairs
-
Updating customers with any service recommendations made by service technicians
-
Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicants are required to be:
- At least 18 years old
-
Recipients of a high school diploma or GED
-
In possession of a valid driver's license
-
Dependable, honest and outgoing
-
Available to work weekends and some holidays
