Job Overview
This is a direct-hire position (not through an agency) at a small medical practice. This vital role is primarily front office work with some back office duties. The ideal candidate will be reliable, organized, detail-oriented, and possess a good understanding of EHR (electronic health records), patient care, and excellent customer service.
Requirements
- Must be available Monday through Thursday from 9:00 AM to 3:00 PM.
- Spanish fluency is required (both verbal and written).
- Female is required to serve as a chaperone when needed for a male doctor.
- Must be able to work independently without direct supervision.
- Must be dependable and possess a good work ethic.
- Medical office experience.
- Excellent computer skills and familiarity with EHR (electronic health records) management.
- Exceptional organizational skills with the ability to multitask efficiently.
- Strong communication skills—both verbal and written in English and Spanish—with a friendly demeanor suited for front desk duties and patient interactions.
Duties
- Handle phone calls, emails, faxes, web portals, and front desk interactions.
- Manage patient referrals and inquiries with professional phone etiquette at the front desk.
- Schedule office appointments and coordinate surgeries at hospitals or surgery centers.
- Obtain insurance authorizations and work with patients to complete their pre-operative and post-operative tasks.
- Manage all communications, documentation, and patient records using our EHR system.
- Obtain patient information, medical records, and insurance information.
- Ensure timely filing of medical records and reports.
- Greet patients, handle patient intake forms, escort them to patient rooms, and for female patients, act as a chaperone for a male doctor.
- Clean and set up exam rooms in-between patients.
- Clean/sterilize medical instruments.
- Keep supplies stocked while maintaining clean and organized office areas and exam rooms.
- Develop good working relationships with patients, other providers, hospitals, surgery centers, insurance companies, our patient referral sources, and vendors.
The pay rate depends on experience and qualifications.
Benefits:
- Free parking
- On-the-job training
Application Question(s):
- Are you available to work Monday through Thursday 9:00 AM to 3:00 PM?
Experience:
- Medical office: 1 year (Required)
Language:
Ability to Commute:
- Torrance, CA 90503 (Required)
Work Location: In person
