Below is the Job Description for your reference:
Job Title: Datacenter H&F Support
Engagement Type: Long-Term Contract
Work Mode: Westmont, IL 60559 - (Onsite)
Title: Datacenter H&F Engineer, working in 24x7 environment in shift
Mandatory H&F Skills:
- Accountable for 24x7 support for overall Infrastructure/Datacenter (Servers, Storage, Network, Racks, etc.) operations.
- 100% hands-on datacenter management (servers, racks, fiber/copper cabling, etc.).
- Well-versed in racking, stacking, cabling, decommissioning, and break-fix activities on datacenter hardware such as Servers, Storage, Backup, Routers, Switches, Firewalls, etc.
- 3–7 years of experience in managing datacenter operations for large and complex customer environments.
- Experience in capacity planning for rack space, power, cooling, datacenter modular containment, and necessary monitoring tools and services.
- Handling incidents and service requests while adhering to contractual SLAs.
- Coordinating with various datacenter vendors for new projects and break-fix activities.
- Supporting project teams for new installations and decommissioning.
- Routing datacenter monitoring and maintenance activities.
Soft Skills:
- Flexible, continuous learner with excellent communication skills; works well in a team environment, embraces challenges, and is comfortable working in new areas requiring experimentation and rapid problem-solving.
- Excellent interpersonal, communication, and presentation skills.
- Experience supporting emergency communication systems, including coordination with third-party vendors.
- Knowledge of operational tools for deployment, provisioning, monitoring, and performance measurement.
- Responsible for analyzing production operations and initiating corrective actions to ensure operational stability and efficient workflow.
- Strong adherence to processes and operational procedures.
- Hands-on knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Visio, etc.).
#NOBLE-NON-IT
Pay: $20.00 - $23.00 per hour
Work Location: In person
