Office Manager
In this role you will manage of the day to day business operations of the office with a focus on assuring prompt delivery of quality home health care services to our clients. You will also serve as a member of the agency's Quality Assurance (QA) Committee. A minimum of two year’s experience in a Licensed Home Care Services Agency is required.
Responsibilities and Duties
Health Care Services Management:
- Supervise and assists in the appropriate staffing of client service requests based on client need and staff qualifications
- Oversee supervisory responsibilities delegated to Registered Nurse (RN) Supervisors,
- Oversee Home Health Aide/PCA training programs and timely completion of SPT's through supervision of the instructors
Business Operations Management:
- Accountable for ensuring all field and office staff duties are fulfilled
- Ensure contract compliance and joint venture activity administration
- Accurate information gathering and assessment for recordkeeping of billing and payroll
- Responsible for full employment cycle for field and office staff; recruitment, screening, recommendations for employment, performance reviews, promotions and terminations.
- Establishment and maintenance of all personnel and patient/client records per state law and company policy
- Responsible for supervising the Incident/Complaint Reporting process, following up on incidents or complaints and ensuring proper and timely communication with Corporate Office personnel.
- Participate in community outreach, business development and building new relationships.
- Participate in after-hours /weekend on-call rotation as needed.
Qualifications and Skills:
- Minimum of two year’s experience in a Licensed Home Care Services Agency is required.
- Bachelor’s Degree in Healthcare Administration a plus
- Bi-lingual/Spanish required
- Excellent verbal and written communication skills
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Home Care: 2 years (Required)
Work Location: In person
