Schedule:
Monday - Friday | 7:30 AM - 4:00 PM (Onsite)
No weekends or major holidays
Join a fast-paced cardiology clinic that serves approximately 150 patients daily. As a Registration Specialist, you will be the first point of contact for patients and play a vital role in ensuring a positive patient experience. You will support registration, scheduling, check-in/check-out, insurance verification, and customer service functions that help keep clinic operations running smoothly while supporting timely patient care and accurate reimbursement.
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Register patients and maintain accurate demographic and insurance information
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Verify insurance coverage and eligibility
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Schedule appointments and manage patient flow
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Check patients in and out efficiently and accurately
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Collect payments and explain charges and clinic policies as needed
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Collaborate closely with medical assistants, nurses, and providers to support clinic operations
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Ensure accurate documentation to maximize reimbursement and support positive clinical outcomes
Within 3 Months
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Independently perform patient registration, scheduling, insurance verification, and check-in/check-out processes with minimal assistance
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Maintain accurate patient demographic and insurance information
Within 6 Months
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Consistently maintain a high level of registration accuracy
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Reduce registration-related errors
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Proactively identify and resolve scheduling and registration issues to support efficient patient flow
Within 12 Months
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Become a trusted resource for registration processes within the cardiology clinic
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Demonstrate expertise in clinic workflows and patient access operations
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Attention to detail
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Initiative and problem-solving
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Customer service and patient-focused communication
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Five days of virtual training
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4-6 weeks of hands-on training with an experienced front-office team member
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Additional training time provided as needed to ensure confidence across all registration functions
This is a collaborative and supportive team environment. While each team member has individual responsibilities, the team regularly works together and steps in to help one another when needed.
Compassion - Treat every patient, family member, and coworker with kindness, respect, and professionalism.
This role is ideal for someone who enjoys helping patients, thrives in a busy healthcare environment, and takes pride in accuracy, customer service, and teamwork.
