About Us:
Joest Inc. (www.joest-us.com) is a global leader in the design and manufacture of vibratory, thermal processing and air separation equipment for the scrap, recycling, mining, aggregate, steel, foundry, plastics, dry chemical and food industries in the US, Canada, and Mexico. We recently merged with Goessling, which designs and manufactures hinge belt conveyors, magnetic conveyors and parts processing centrifuges for our stamping, fastener, and forging customers. We are also responsible for selling and supporting Dieterle brand lift tippers, which is one of the world’s largest manufacturers of standard and custom lift tippers. We are a privately held company founded in Germany in 1919 that began designing and manufacturing equipment in the Chicago Area in 2006. To support this growth, we just completed the expansion of our Tennessee facility to double our production and warehouse capabilities.
Although the number of our systems installed in the field does not currently necessitate a dedicated field service technician, our continued growth has created an opportunity for a hybrid position that combines the skillset of a field service tech and a welder/fabricator/assembler to assist manufacturing efforts when there is no field work on the schedule. This position is based in Piney Flats, TN.
Job Description
The preferred candidate will perform installation & commissioning, service, and overhaul of our equipment and systems throughout North America, as well as provide remote support using various electronic tools and devices. While most of our equipment is in the US, this position may require occasional international travel.
We are looking for a dependable person with good mechanical, electromechanical, and controls aptitude including problem-solving and troubleshooting skills. The selected candidate can work independently and knows when to ask for support when needed. This person must have good communication skills in identifying and accurately describing technical challenges to internal team members and customers. Must be able to work under pressure and communicate professionally and effectively with customers.
While not required to be successful in this position, a person who exhibits good leadership skills may have growth opportunities for additional responsibilities within the service team and/or on the shop floor.
Duties and Responsibilities
- Conduct analysis of mechanical equipment, motors, exciters, electromagnetic drives and control systems in the field to achieve optimum performance.
- Execute installations/overhaul/repairs and oversee supplemental installation teams.
- Conduct formal and informal training on equipment and systems.
- Perform factory acceptance testing on new equipment.
- Develop and support preventive maintenance programs.
- Be the first line of communication in identifying problems in the field and coordinating responses.
- Liaison with other Joest office field service members and engineers to ensure best practices.
- Coordinate Technical Notices to customers on general technical topics.
- Approximately 30% travel.
Qualifications
- 5 years Millwright experience.
- 5+ years field service experience with capital equipment.
- Work experience as a metal fabricator/welder.
- Deductive reasoning in troubleshooting and failure analysis.
- Willing to work outside normal working hours and stay overnight on location as needed.
- General understanding of PLC software code.
- Excellent customer relationship skills.
- Ability to read and interpret machine blueprints, electrical/hydraulic schematics.
- Ability to assemble/repair equipment from fabrication and assembly blueprints.
- Ability to prepare professional technical reports and documentation for customers.
- Ability to anticipate issues before progressing into larger problems.
- Basic motor/drive diagnostics capabilities.
- Live within commuting distance of Johnson City/Tri-Cities TN area
- Team player
- Good communication skills
- Organized, self-motivated to work independently through task completion.
- Understand how to communicate and coordinate with team members to accomplish larger projects.
- Effectively communicate in English both verbally and in writing.
- Must be able to lift 40 lbs.
- Must have a valid driver’s license and passport.
- Must be able to travel domestically and internationally.
- With safety in mind, must be able to perform strenuous work in difficult, sometimes cramped, locations and environments.
- Note- This position is not construction/craftsman/handyman related. This is an industrial position.
Experience and Education
- 5 years of field or industrial maintenance experience required.
- High school diploma or equivalent required
- Certificate from accredited trade school and/or Associates Degree a plus
- A valid driver's license with acceptable driving record required.
- Valid passport, or eligibility to secure one.
- Familiarity with industrial equipment such as lathes, milling machines, saws, rolling machines, welding machines, cranes, forklifts etc.
Compensation
- Salary and bonuses commensurate with experience and performance
- Balanced local time and travel.
- Excellent benefits including paid holidays and vacation days, health care insurance options including life insurance, dental insurance, vision insurance and 401K plans
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- field service: 5 years (Preferred)
- mechanical systems knowledge: 5 years (Preferred)
Willingness to travel:
Work Location: In person
