The Residential Monitor is responsible for monitoring the ongoing operation of the Transitional Housing Program and facility to always ensure adequate supervision and safety.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Maintain the overall security and operational control of the facility.
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Maintain chronological written records of events that occur during the shift and document any unusual occurrences in the facility logbook.
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Complete statistical reports, daily census reports, incident reports and additional reports or forms deemed necessary.
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Monitor resident and visitor movements inside and outside the facility.
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Control contraband in the facility through general observation; this may include conducting searches as directed by the Program Director.
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Randomly tour the facility and grounds at least hourly to ensure a high level of security; document these rounds in the facility logbook.
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Supervise the completion of daily chores by residents.
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Ensure residents observe all fire and other safety measures.
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Ensure all resident medications are stored in separate, labeled containers in a locked medication cabinet at the front desk. Control access to this cabinet, and ensure residents document the dosage they take in the medication log.
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Participate and obtain certification in crisis management and first aid/CPR.
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Answer incoming calls in a prompt and professional manner.
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Immediately notify on-call staff of any emergency situations.
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Assist in the serving of meals and maintenance of the facility as needed.
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Comply with and enforce specified regulations and requirements as outlined in Volunteers of America’s policies and procedures and the Transitional Housing Operations Manual.
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Veteran Services staff are required to Shelter in Place for nonmandatory evacuation Hurricane threat
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Perform other duties as assigned
ADDITIONAL DUTIES AND RESPONSIBILITIES (Non-essential)
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Adhere to the designated dress code as stipulated for the specific role.
SUPERVISORY DUTIES:
KEY CONTACTS
KNOWLEDGE, SKILLS AND ABILITIES:
This position requires knowledge, skills and abilities equivalent to:
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High School Diploma or equivalent.
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Experience in a residential setting is preferred.
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Ability to work independently as well as in a team environment
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Good verbal and written communication skills
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Ability to show positive leadership
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Ability to handle crisis situations in a calm fashion
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Flexibility to work evening and weekend hours.
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Formerly homeless veterans are encouraged to apply.
PHYSICAL REQUIREMENTS:
Work is primarily performed in a normal office environment generally while seated at a desk. Dexterity is required to performing work with personal computer keyboard, calculator and other office equipment
