Job Overview
We are seeking a dynamic and highly organized Medical Office Manager to lead our healthcare practice with energy and precision. This pivotal role involves overseeing daily operations, managing administrative and clinical staff, ensuring compliance with healthcare regulations, and optimizing the financial health of the practice. The ideal candidate will bring a proactive approach, exceptional management skills, and a passion for delivering outstanding patient care. Your leadership will drive efficiency, foster a positive work environment, and ensure the seamless delivery of medical services across various specialties including dental, primary care, or specialized clinics.
Responsibilities
- Oversee all aspects of medical office operations, including scheduling, patient flow, billing, and administrative support.
- Manage and supervise clinical and administrative staff, including hiring, training, performance evaluations, and team development.
- Ensure compliance with healthcare policies such as HIPAA (Health Insurance Portability and Accountability Act), JCAHO (Joint Commission on Accreditation of Healthcare Organizations), and other relevant regulations.
- Maintain accurate medical records and electronic health records (EHR) systems such as Epic, eClinicalWorks, Dentrix, or Eaglesoft to ensure data integrity and confidentiality.
- Oversee fiscal management activities including budgeting, financial reporting, billing processes, managed care contracts, and revenue cycle management.
- Coordinate with healthcare providers to optimize practice management workflows and improve patient outcomes.
- Implement policies for medical management, utilization review, and quality assurance to uphold high standards of care.
- Monitor clinic performance metrics using EMR/EHR systems to identify opportunities for operational improvements.
- Manage human resources functions such as staffing schedules, employee relations, compliance training in HIPAA and health regulation policies.
- Facilitate communication between departments to ensure smooth clinic operations while maintaining a patient-centered approach.
Experience
- Proven experience in medical office or healthcare practice management with a strong background in office management within clinical settings such as dental clinics or medical practices.
- Demonstrated supervisory experience leading teams in healthcare environments; ability to motivate staff and foster a collaborative team culture.
- Extensive knowledge of medical administrative support functions including medical terminology, medical records management, billing procedures, and insurance processes.
- Hands-on experience with EMR/EHR systems like Epic, eClinicalWorks, Dentrix or Eaglesoft; familiarity with managing electronic health records securely under HIPAA guidelines.
- Strong fiscal management skills encompassing budgeting, financial analysis, revenue cycle management, and managed care negotiations.
- Familiarity with healthcare regulations such as JCAHO standards, HIPAA compliance policies, utilization management protocols, and health regulation policies across various healthcare settings including hospitals or clinics.
- Experience working within acute care or hospital environments is advantageous; veterinary or dental clinic experience is also valued for specialized practices.
- Ability to manage multiple priorities efficiently while maintaining attention to detail in a fast-paced healthcare setting.
Join us to lead a thriving practice where your expertise will make a meaningful difference in patient care delivery!
Pay: $20.00 - $25.00 per hour
Benefits:
Work Location: In person
