As our Volunteer Engagement Coordinator, you'll build meaningful relationships throughout your community. You will recruit, support, and inspire volunteer tutors while ensuring that students are thoughtfully matched with tutors who help them succeed. The Volunteer Engagement Coordinator strengthens engagement with volunteers, students, families, and partners throughout the San Gabriel Valley & Whittier (Region 01 area), including East Los Angeles, Boyle Heights, El Monte, Whittier, Pico Rivera, Covina, and West Covina.
Compensation and Work Model
To be considered for this role, applicants must currently reside in the San Gabriel Valley, East Los Angeles, or Whittier (Region 01) service area.
Compensation: $22.00-$25.00/hr, DOE. The title and rate will be based on the candidate’s qualifications, job-related experience and internal equity.
Position Type: Full-time, hybrid position with a telework agreement.
Travel Expectations: Local travel is required. School on Wheels offers paid drive time and mileage reimbursement.
- Personal vehicle use is required for field-based outreach, community events, presentations, and first sessions on a weekly basis. Valid California driver’s license and auto insurance are required.
- Evening and weekend work are required to supervise the first tutoring sessions, communicate with volunteers, and complete the requirements of this position. School on Wheels offers flex time to accommodate shifting schedules.
Physical Requirements: Lifting of material donations, including backpacks and school supplies, is required periodically.
What You’ll Do
Volunteer Recruitment, Engagement, and Retention
- Develop and implement strategies to recruit new volunteers through online platforms, community events, and partnerships with local organizations.
- Provide ongoing support, development, and coaching to volunteer tutors.
- Organize and conduct in-person and online volunteer training sessions to ensure volunteers are fully prepared for their roles.
- Focus on volunteer retention and appreciation to acknowledge the impact on students.
- Establish rapport and increase volunteer retention through phone calls, emails, in-person check-ins, and volunteer appreciation events.
- Maintain accurate records of volunteer participation, hours logged, and impact.
- Highlight star volunteers and students by sharing success stories in our newsletter.
Community Outreach & Partnerships
- Manage and support Group Tutoring sites through ongoing communication with partners and volunteers, and regular site visits.
Support Student Success
- Partner with the Student Support Coordinator to identify the best student volunteer matching.
- Support and ensure pre- and post-assessments are completed by SOW’s volunteers.
- Identify and celebrate star students and volunteers throughout the year.
- Help recruit students by building relationships with school districts, homeless shelters, domestic violence shelters, and group homes, and conducting outreach.
- Facilitate first tutoring sessions in-person and virtually.
- Actively participate in team meetings and individual supervision meetings.
- Maintain accurate student, volunteer, and partnership information in Salesforce.
Required Qualifications
- Must live within the ‘Region 01’ area
- Minimum of 1-2 years of experience coordinating, managing, or supporting volunteers, or external partnerships.
- Comfortable conducting community outreach, presenting to groups, and building relationships with diverse audiences.
- Experience in volunteer coordination, education, or related fields.
- Cultural humility, empathy, and sensitivity towards students experiencing homelessness.
- Excellent oral, written, and presentation communication skills. You will connect with- volunteers, shelter staff, families experiencing homelessness, and students of all ages and backgrounds.
- Must be comfortable with outreach in various capacities, including working in homeless shelters and surrounding areas.
- Strong organizational skills with the ability to manage competing priorities in fast-paced environments.
- Ability to work independently while collaborating effectively as part of a team.
Preferred Qualifications
- Bilingual Spanish-speaking is preferred.
- Proficiency with Google Workspace; Experience with Salesforce is strongly preferred.
- Familiarity with the San Gabriel Valley or Whittier communities and organizations, with the ability to engage and build relationships with community partners.
Company Culture
At School on Wheels, supporting our students begins with supporting one another. We value collaboration, flexibility, continuous learning, and bringing your authentic self to work. We're committed to creating an environment where people feel connected, appreciated, and empowered to make a difference.
Benefits
- 403(b) Retirement Plan
- Employee Assistance Program (EAP)
- Professional Development Funding
- Career Pathing Ladder
- LinkedIn Learning: Access to Free Online Courses and Certificates
- Paid Birthday Off (8 hours)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Pet Insurance
- Parental Leave
- Generous Paid Time Off (PTO)
- 12 paid holidays, effective upon hire
- Employee Referral Bonus
- Paid drive time and Mileage Reimbursement
Equal Employment Opportunity
School on Wheels is an Equal Employment Opportunity employer. We value diversity and are committed to creating an inclusive environment where all employees and applicants are treated fairly. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.
To join our dedicated team, submit your resume for consideration to [email protected]
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience:
- Community Outreach: 1 year (Required)
- Volunteer Management: 1 year (Required)
Willingness to travel:
Work Location: Hybrid remote in East Los Angeles, CA 90022
