About Us
The Crossing Recovery is a growing Substance Use Disorder treatment program committed to providing high-quality, compassionate, and clinically sound care to individuals seeking recovery. We are building a strong foundation for long-term success and are looking for an experienced, motivated, and mission-driven Program Director to help lead our program through this important growth stage.
Position Summary
The Program Director will provide leadership and oversight of day-to-day program operations, clinical coordination, compliance, staff supervision, documentation quality, program scheduling, and service delivery for our Substance Use Disorder Intensive Outpatient Program.
This individual will work collaboratively with the Clinical Director to coordinate treatment services, support program development and implementation, conduct chart audits, and maintain compliance with DHCS, HIPAA, 42 CFR Part 2, Joint Commission, CARF where applicable, payroll requirements, company policies, and best practices in behavioral healthcare.
The Program Director is a member of the Senior Management Team and participates in strategic planning, policy and procedure development, program growth initiatives, and the creation of scalable systems to support long-term organizational success.
The ideal candidate is both a strong leader and a hands-on operator — someone who can supervise staff, improve workflows, support clinical programming, manage KIPU systems, participate in program development, and help create the infrastructure necessary to scale the organization responsibly and efficiently.
Required Qualifications
· Minimum 2+ years of experience in SUD treatment.
· Previous Program Director experience in outpatient, IOP, PHP, behavioral health, or SUD treatment settings.
· Active AOD certification or registration through a DHCS-approved certifying organization.
· Must be qualified and authorized to facilitate substance use disorder treatment groups in accordance with California regulations.
· Bachelor’s degree in Human Services, Psychology, Social Work, Counseling, Behavioral Health, Healthcare Administration, or a related field; equivalent experience may be considered.
· Experience leading groups, individual sessions, case management services, and/or crisis intervention within scope of qualifications.
· Demonstrated leadership, staff supervision, and program oversight experience.
· Strong understanding of California behavioral health regulations, DHCS requirements, compliance standards, and documentation expectations.
· Advanced knowledge of HIPAA and 42 CFR Part 2 confidentiality requirements.
· High proficiency with KIPU EMR.
· Experience with audits, inspections, corrective action plans, compliance monitoring, and quality assurance.
· Knowledge of 12-step treatment models and their application in substance use disorder treatment.
· Strong communication, organizational, leadership, and problem-solving skills.
· Ability to thrive in a growing, startup-style environment and wear multiple hats when needed.
· Current CPR/First Aid certification or ability to obtain.
· Current TB clearance or ability to obtain prior to start.
· Valid California Driver’s License.
Preferred Qualifications
· Clinical licensure or advanced SUD credentials, including LMFT, LCSW, LPCC, CADC, CATC, LAADC, or related credentials.
· Experience launching, rebuilding, or significantly expanding treatment programs.
· Experience preparing organizations for Joint Commission accreditation surveys; CARF experience is a plus.
· Strong understanding of utilization review and insurance documentation requirements.
· Experience with census growth, referral relationships, and operational development.
· Existing relationships within the Southern California behavioral health community.
· Knowledge of process addictions and related treatment resources.
Ideal Candidate
· Passionate about recovery, behavioral healthcare, and client-centered treatment.
· Strong in both clinical coordination and operational leadership.
· Highly organized, proactive, accountable, and solutions-focused.
· Experienced managing teams in fast-paced treatment environments.
· Skilled at building systems, improving workflows, and creating structure.
· Comfortable taking ownership and solving problems without waiting to be told what to do.
· Knowledgeable in compliance, documentation, KIPU, and accreditation readiness.
· Excited to help grow census, strengthen operations, and contribute to the long-term success of the organization.
· Committed to excellence, integrity, compassionate care, and continuous improvement.
Compensation and Benefits
- Base Salary: $80,000-90,000 DOE
- Paid time off
- Benefits: We are an early-stage, growing organization. Comprehensive benefits (including health insurance and additional perks) are expected to be introduced as the program expands and stabilizes.
Pay: $80,000.00 - $90,000.00 per year
Benefits:
Work Location: In person
