Here’s What You Need to Know About Healthcare
In conventional medicine, the average patient visit lasts 7 minutes. Seven. That’s barely enough time to listen, let alone understand what’s actually happening.
We do things differently.
About Dr. Angela & This Practice
Dr. Angela knows what it’s like when the healthcare system fails someone you love — when doctors don’t have time to truly listen and real harm happens because of it. That’s why she’s spent 25 years building a practice where patients aren’t rushed, aren’t dismissed, and actually get the care and answers they came for.
- Every patient gets 30–60 minutes — not 7
- We focus on root causes, not just symptom management
- Patients aren’t rushed through like a factory line
- We actually listen
What This Role Actually Is
You’ll be Dr. Angela’s right hand in an intimate practice setting. You’re the first face patients see, the voice they hear on the phone, and the person who helps create an environment where healing actually happens. You’ll be joining a small, close-knit team that takes the work seriously and takes care of each other.
This isn’t for someone who wants to:
- Hide behind a computer and avoid people
- Clock in and clock out without actually caring
- Work in a chaotic, high-volume clinic where patients are treated like numbers
This IS for someone who wants to:
- Be an essential part of a small, mission-driven practice
- Work closely with an experienced physician who genuinely cares
- Have consistent hours with actual work-life balance
- Do work that matters
Schedule
- Monday, Tuesday & Thursday: In-office, 10am–6pm
- Wednesday & Friday: Remote, 1–2 hours (message management & patient follow-up)
What You’ll Actually Do
Patient-Facing:
- Greet patients warmly and manage the front desk
- Schedule appointments and manage Dr. Angela’s calendar
- Answer phones, respond to inquiries, return messages promptly
- Handle check-in/check-out, collect payments, process transactions
Behind the Scenes:
- Maintain organized, HIPAA-compliant patient records
- Coordinate closely with Dr. Angela on patient needs and workflow
- Order office and medical supplies
- Help maintain a clean, calm, welcoming environment
The Person We’re Looking For
You Have:
✓ Previous front desk, receptionist, or customer service experience (medical office is a plus, not required)
✓ Excellent communication skills and a warm, professional demeanor
✓ Strong organizational skills and attention to detail
✓ The ability to multitask calmly and efficiently
✓ Reliable transportation and excellent attendance
✓ Comfort with technology and learning new systems
✓ Availability for the consistent schedule above
Even Better If You Have:
- Experience in a medical, dental, chiropractic, or alternative medicine office
- Familiarity with EMR/EHR systems and medical scheduling software
- Personal interest in naturopathic, holistic, or integrative medicine
What Really Matters
Skills can be taught. What we can’t teach is the genuine desire to show up fully, care about the people walking through the door, and bring calm and consistency to the work every single day.
If you’re the type of person who:
- Has genuine compassion for people’s struggles
- Gets energized by helping create order and calm
- Wants to work somewhere that aligns with your values around natural health
- Is self-motivated and can be trusted to run things independently
- Brings a positive attitude and loves to learn
What You Get
- Competitive pay: $22–$27/hour based on experience
- Work-life balance: Consistent schedule with no weekends
- Health benefits: Discounted supplements and complimentary health consultations with Dr. Angela
- Professional growth: Learn directly from a naturopathic physician with 25 years of experience
- Meaningful work: You’re not just a number — you’re an essential part of a team doing real work that matters
HOW TO APPLY (PLEASE FOLLOW ALL STEPS BELOW TO BE CONSIDERED)
- Submit your resume
- Include a brief cover letter (3–4 sentences) explaining why you’re drawn to naturopathic/integrative medicine
We review applications on a rolling basis and reach out to qualified candidates to schedule a conversation.
We’re looking forward to meeting someone who shares our commitment.
Application Deadline:
We'll review applications on a rolling basis and reach out to qualified candidates to schedule a conversation.
Job Type: Part-time
Pay: $22.00 - $27.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Experience:
- customer facing : 1 year (Preferred)
Ability to Commute:
- San Juan Capistrano, CA 92675 (Required)
Work Location: In person
