Field Service Engineer / Machine Tool Service Engineer
Location: Louisiana
Job Type: Full-Time
Salary: $90,000 - $130,000 per year (based on experience)
A leading manufacturer of high-precision CNC machine tools supporting the metalworking and advanced manufacturing industries is seeking a Field Service Engineer / Machine Tool Service Engineer based in Louisiana to support distributors and end users in the Southern Region which includes TX, LA, AR and OK.
This field-based role is responsible for the installation, service, maintenance, troubleshooting, and repair of advanced CNC machine tools, including 5-axis CNC machining centers, turning centers, CNC milling machines and CNC lathes.
Field Service Engineer / Machine Tool Service Engineer Responsibilities:
- Travel throughout the Southern region to install, service, troubleshoot, and repair CNC machine tools, including 5-axis CNC machining centers, turning centers, milling machines and lathes.
- Perform machine installations, preventive maintenance, diagnostics, and repairs to maximize customer uptime and machine performance.
- Troubleshoot electrical, mechanical, hydraulic, pneumatic, and CNC control-related issues.
- Analyze technical problems, implement corrective actions, and provide clear recommendations to customers and internal teams.
- Support distributors and end users with technical guidance, machine optimization, and continuous improvement initiatives.
- Maintain accurate service reports and communicate service activities, findings, and recommendations.
Field Service Engineer / Machine Tool Service Engineer Requirements:
- Prior experience servicing, maintaining, installing, or troubleshooting CNC machine tools, 5-axis CNC machining centers, turning centers, milling machines, lathes or similar precision machinery.
- Strong understanding of CNC control systems such as Fanuc, Siemens, Heidenhain, or similar platforms.
- Engineering degree, technical degree, or machine tool technology background is preferred but not required, candidates with a strong field service background working with machine tools are encouraged to apply.
- Ability to diagnose and resolve complex mechanical and electrical issues.
- Valid driver's license and willingness to travel throughout the Southern states to support customers and distributors.
- Strong communication skills and a customer-focused approach.
Additional Information
- Field-based service role supporting advanced CNC machine tools.
- Territory: LA, TX, OK, AR
- Primary focus: CNC machine installation, preventive maintenance, troubleshooting, repair, and improving machine uptime.
Pay: $90,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: On the road
