Innovative Technologies Corporation (ITC) is seeking several mid-level Mission Support Specialists to support the Air Force Mission Assurance Program. Depending on assignment, selected personnel may support Mission Assurance assessment planning and coordination, enterprise analytical workflows and data products, or Headquarters-level Senior Staff Officer support. ITC will align selected candidates to the labor category that best matches their qualifications and experience. This position is located in the National Capital Region (Pentagon, onsite). We estimate the award will be made in late August to September 2026 with a PoP starting 1 Nov 2026.
The Workflow Support Specialist supports the Air Force Mission Assurance Program by developing, maintaining, and improving digital workflows, collaboration environments, and task management processes. This position works closely with Government personnel to streamline business processes, coordinate tasking, maintain documentation, and support enterprise collaboration tools within a classified environment.
Required Clearance Level
- Current, active, and valid Top Secret security clearance.
Required Qualifications
- B.A. or B.S. degree in any field or major.
- Three to ten years of professional work experience.
- Currently a legal citizen of the United States of America.
- Ability to independently perform workflow management and collaboration support duties.
- Experience supporting workflow, task management, documentation, or business process improvement.
- Experience using collaboration and project management tools.
- Expertise in oral and written English communications skills.
- Advanced skills in the Microsoft Office environment is essential (Word, PowerPoint, Excel, Teams, SharePoint).
- Security+ or SSCP is required only for candidates selected for the Workflow Support Specialist / Senior Staff Officer assignment. It is not required for the other Mission or Workflow Support assignments.
Desired Qualifications
- Experience supporting Department of Defense or Air Force headquarters organizations.
- Experience using Mattermost, Jira, and Confluence.
- Experience documenting business processes and workflow improvements.
- Experience supporting Mission Assurance or operational support organizations.
- Familiarity with Government knowledge management practices.
- Experience supporting Mission Assurance assessments or Integrated Assessment Schedules
- Experience supporting Headquarters Air Force, Joint Staff, Combatant Command, MAJCOM, or equivalent headquarters
- Experience using Jira, Confluence, Platform One, Palantir Foundry, or comparable enterprise platforms
- Experience preparing executive-level briefings, staff packages, and decision-support materials
- Current Security+ or SSCP certification
Key Responsibilities
Mission Assurance Assessment Support
- Plan, coordinate, and support Mission Assurance assessments
- Maintain the Integrated Assessment Schedule
- Coordinate with Combatant Commands, MAJCOMs, installations, Joint Staff, OSD, and other stakeholders
- Support pre-site surveys and assessment activities
Workflow and Data Platform Support
- Enable, sustain, and scale analytical workflows and enterprise data products
- Support analytics, automation, monitoring, and reporting
- Configure and use Government-directed data platforms
- Support data-product maintenance and operational workflows
Senior Staff Officer Support
- Coordinate staff actions, meetings, and leadership engagements
- Prepare agendas, read-aheads, briefings, taskers, and coordination packages
- Facilitate VTCs and office workflows
- Track actions, decisions, suspense dates, and follow-up requirements
About ITC
Innovative Technologies Corporation (ITC) offers challenging but rewarding opportunities for those who want to provide a great experience for the customer and strive to reach their professional goals. As a member of ITC, you will be working alongside people providing innovative solutions to our government customers. Our success is built on integrity, loyalty, and trust. ITC has a commitment to provide the right people for the job, right when they are needed.
Compensation & Benefits
The Salary for this contingent hire position is $85,000 to $112,000 based on experience and includes medical/dental/vision benefits, 10 days PTO and 7 days sick time; other benefits available.
This is a contingent position for a proposal we are bidding on (published July 21, 2026). Additional information provided during interview.
Key Words
Workflow Support Specialist, Workflow Management, Business Process Improvement, Knowledge Management, Mission Assurance, Air Force, Department of Defense, Pentagon, Mattermost, Jira, Confluence, SharePoint, Task Management, Documentation, Process Improvement, TS Clearance, TS/SCI, NCR, Government Consulting
Pay: $85,000.00 - $112,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- ITC may request a Letter of Intent (LOI) for this proposal position. If offered this role upon contract award, what annual salary range would you be willing to commit to accepting? Please provide your acceptable salary range for this position
Education:
Experience:
- Project coordination: 3 years (Preferred)
- DoD workflow, task management, business process improvement: 3 years (Required)
Security clearance:
Ability to Commute:
- Pentagon, DC 20301 (Required)
Work Location: In person
