Position Summary:
Cleans and restores damage to residences due to water and/or mold. Conducts detailed inspections, independently determines, and executes mitigation plan. Upon assignment, may act as the field adjuster on behalf of the Claims department.
Responsibilities:
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Communicates with co-workers, management, clients, vendors, and others in a courteous and professional manner
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Participates in special projects as assigned
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Maintains the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures
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Conducts initial onsite inspection to determine extent and scope of damage
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Identifies hazards and source of damage; evaluates flooring and structure materials and/or contents and documents pre-existing conditions
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Takes and labels photos; measures and sketches affected rooms
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Determines best restoration process and establish drying goals
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Removes excess water by mopping and/or extraction
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Sets air movers, dehumidifiers and/or specialty equipment. Monitors and documents temperature and humidity readings
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As needed, pulls baseboards, drywall, insulation, carpet/carpet pad, flooring, cabinetry, etc.
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As needed, set-up containment areas and hepa-vacuums affected areas. Treats areas with anti-microbial, as needed
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Schedules follow-up and clearance tests
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Obtains Customer Service Report and Certificate of Satisfaction upon completion of job
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Completes and submits in a timely manner all required paperwork
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Communicates with co-workers, management, clients, vendors, and others in a courteous and professional manner
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Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated CATs
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Participates in special projects as assigned
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Maintains the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures
Qualifications:
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High School Diploma or equivalent and an active Driver’s License with clear driving record are required
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6 months relevant experience. Experience in restoration or construction preferred
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WRT, ASD, AMRT certification a strong plus
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Ability to climb, kneel, and crawl required; may worked in confined spaces. Ability to lift and move items up to 30lbs alone; more with assistance from a partner
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Basic computer proficiency; comfortable working with internet-based tools
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Demonstrated customer service focus / superior customer service skills
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Excellent communication skills and ability to interact on a professional level with internal and external personnel
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Results driven with strong problem solving and analytical skills
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Ability to work in a fast-paced environment; and manages changing priorities effectively
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Detail-oriented and exceptionally organized
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Collaborative partner: ability to contribute to a positive work environment
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Must be available on call and weekends
This position is based within an assigned region; travel throughout the region is required with occasional travel to locations beyond the assigned region.
Company paid pre-employment drug test and health screening required
Home Base for this position would be
49 North Mall, Plainview, NY 11803
Please check out or website for more information:
www.contractorsalliancenetwork.com
Apply online to any of our open positions at:
https://heritagepci.com
