Overview:
At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:
Clinical quality-
Integrity
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Service excellence
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Teamwork
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Accountability
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Continuous improvement
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Inclusion
Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.
At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.
Your ideas should inspire change. If you join our team, they will.
Accountabilities / Responsibilities:
The Program Manager will both own programs and projects and will support a team of project managers who is responsible for programs within Project Management Office here at SCA Health. As a Program Manager, you will set expectations with the customer regarding how to proceed with the implementation of technology solutions for their specific needs, tracking these projects within scope, and hitting major project milestones to complete the implementation in the agreed upon timeline using the SCAH methodology. You will assume a variety of roles, including clinical and technical project management, client management, economic management (budgets), and change management while implementing and deploying SCA’s technology. To be successful in this role you will need to be a focused individual with unwavering attention to the success of SCAH programs and projects, extraordinary organizational skills, and exceptional communication capabilities. The ideal candidate should be comfortable leading 3-6 Programs and/or Projects in this role and be able to build relationships with frontline clinical and technical staff.
Significant interaction with SCA leaders will be a requirement of this position and, therefore, this individual must be comfortable working with the highest levels of senior management.
Responsibilities
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Work closely with project sponsors, cross-functional teams, and assign project managers to develop the scope, deliverables, required resources, work schedules, budget, and timing for new initiatives
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Manage programs, projects and program/project teams for optimal return on investment, and coordinate and delegate cross-project initiatives
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Identify key requirements for cross-functional teams and external vendors
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Develop and manage budget for programs and/or projects and be accountable for delivering against established business goals/objectives
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Work with other program managers to identify risks and opportunities across multiple projects within the department
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Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders
Support other program managers with questions
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Program/Project Accounting
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Ensures timely and accurate invoices, and monitors receivable for program and/or project.
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Follows up with customers, as necessary, regarding unpaid invoices.
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Assures program/project legal documents are completed and signed.
Program Objectives
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Strategize, implement, and maintain program/project initiatives that adhere to organizational objectives
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Develop program/project assessment protocols for evaluation and improvement
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Maintain organizational standards of satisfaction, quality, and performance
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Oversee multiple project teams, ensuring program goals are reached.
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There are no direct reports in this role.
Manage budget and funding channels for maximum productivity
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Communication
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Facilitates team and customer meetings effectively.
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Keeps the program and/or project team well informed of changes within the organization and general corporate news.
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Effectively communicates relevant program/project information to stakeholders
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Resolves and/or escalate issues in a timely fashion.
Qualifications:
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Bachelor's degree in technology or related field with preference of MBA.
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8+ years hands on project management experience
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5+ years of experience in program management
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Project Management Professional certification (PMP)
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Exceptional analytical and organizational skills, including a proven ability to adapt to a dynamic project environment.
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Proven ability to manage key stakeholders while managing competing priorities.
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Strong leadership skills including conflict/issue resolution.
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Ability to communicate effectively both verbally and written with customers, stakeholders, and senior leadership.
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Ability to work effectively with project resources across multiple departments.
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Strong supervisory and leadership skills
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Strong analytical and program-solving skills
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Proficient with Microsoft Office Suite or related software
Preferred
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Master of Health Ce AdministrationAgile Certification
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Experience managing multiple highly complex programs
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Experience in a health care setting
Other
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Between 20-25% travel may be required as necessary to meet project needs.
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Performs other related duties as assigned.
Min: USD $110,000.00/Yr. Max: USD $130,000.00/Yr.
