At Peace Healthcare Agency is looking for an experienced, compassionate, and highly organized Patient Care Coordinator to join our growing healthcare team!
Are you an experienced healthcare professional who enjoys helping patients, coordinating care, and making sure everything runs smoothly? Are you fluent in English and confident communicating with patients, families, caregivers, and healthcare professionals?
If so, we want to hear from you!
This is an excellent opportunity for an experienced Patient Care Coordinator who can take ownership of patient coordination, communicate effectively, and provide exceptional service to the individuals and families we support.
? Previous experience in patient care coordination, healthcare coordination, home care, case management, intake, or a related healthcare role is REQUIRED.
? Fluent in English with strong verbal and written communication skills.
? Russian-speaking is preferred — candidates who can communicate effectively with Russian-speaking patients and families are highly encouraged to apply.
? Excellent organizational and follow-up skills.
? Comfortable handling multiple patients, schedules, calls, and priorities.
? Professional, compassionate, and patient-focused.
Coordinate and monitor patient care and services.
Serve as a primary point of contact for patients, families, caregivers, and referral sources.
Communicate with patients and families regarding services, schedules, care needs, and follow-ups.
Communicate with Russian-speaking patients and families when applicable.
Coordinate caregiver assignments and patient schedules.
Follow up with patients and caregivers to ensure services are being provided appropriately.
Address questions, concerns, and service-related issues professionally and promptly.
Coordinate with internal staff, caregivers, healthcare professionals, and referral partners.
Maintain accurate patient records, documentation, and care-related information.
Monitor changes in patient needs and communicate updates to the appropriate team members.
Assist with intake, admissions, assessments, and other coordination activities as needed.
Ensure timely follow-up on outstanding documentation and requirements.
Maintain confidentiality and follow agency policies and applicable healthcare regulations.
Provide compassionate, professional customer service throughout the patient’s care journey.
We are looking for someone who is:
Experienced – You understand healthcare coordination and can confidently manage patient needs.
An Excellent English Communicator – You can communicate clearly and professionally with patients, families, caregivers, healthcare professionals, and internal teams.
Russian-Speaking Preferred – The ability to communicate in Russian is a strong advantage and will allow you to better serve our diverse patient population.
Organized – You can manage schedules, documentation, follow-ups, and multiple priorities.
Compassionate – You genuinely care about helping patients and families.
Proactive – You don't wait for problems to become bigger; you follow up and find solutions.
A Strong Team Player – You work effectively with patients, caregivers, healthcare professionals, and internal teams.
Be part of a growing healthcare organization.
Make a meaningful difference in the lives of patients and families.
Work with a collaborative and supportive team.
Build your career in healthcare coordination and patient services.
Have the opportunity to use your Russian language skills to better serve patients and families.
Grow your professional experience in a rewarding healthcare environment.
If you have hands-on healthcare coordination experience, are fluent in English, and have Russian-speaking skills, we would love to meet you!
Russian-speaking candidates are highly encouraged to apply!
Join At Peace Healthcare Agency and become an important part of the team helping patients receive the care and support they deserve.
