Overview
Join our dynamic transportation team as a Dispatcher, where you will be the vital link ensuring seamless coordination of road transportation operations. In this energetic role, you'll manage the dispatching of freight and vehicles, optimize routes using GPS and GIS technology, and maintain clear communication with drivers, clients, and internal teams. Your proactive approach will help streamline logistics processes, uphold DOT regulations, and enhance customer satisfaction. This position offers an exciting opportunity to be at the heart of supply chain efficiency and transportation planning.
Duties
- Coordinate and dispatch freight vehicles efficiently using vehicle dispatch software and transportation management systems such as Oracle Transportation Management.
- Monitor GPS data to track vehicle locations, optimize routes, and ensure timely deliveries.
- Manage multi-line phone systems to handle driver inquiries, customer calls, and internal communications with professionalism and clarity.
- Maintain accurate data entry records related to shipments, driver logs, and delivery schedules while adhering to DOT (Department of Transportation) regulations.
- Communicate effectively with drivers, customers, and third-party logistics providers (3PL) to coordinate pickup and delivery schedules.
- Oversee shipping & receiving operations, ensuring proper documentation and compliance with safety standards.
- Utilize analysis skills to troubleshoot logistical issues, improve dispatching processes, and support fleet management initiatives.
Experience
- Proven experience in road transportation operations or logistics dispatching within a fast-paced environment.
- Familiarity with transportation planning tools such as GIS, GPS tracking systems, vehicle dispatch software, and Oracle Transportation Management.
- Strong organizational skills with the ability to manage multiple priorities simultaneously under tight deadlines.
- Excellent communication skills—both verbal and written—and phone etiquette for effective internal communication and customer service.
- Proficiency in Microsoft Office Suite (Word, Excel) for data entry, reporting, and analysis tasks.
- Knowledge of DOT regulations related to freight transport and vehicle safety standards.
- Experience working with logistics or supply chain management systems in a 3PL or fleet management setting is highly desirable.
Pay: $18.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
