Company Overview
Security Public Storage (SPS) is a family-owned and operated self-storage company with more than 53 facilities across California, Oregon, Nevada, Maryland, and Virginia.
Job Summary
We are seeking a highly motivated, career-oriented individual to join our team as a Relief Manager at our busy facility in Modesto, CA. This position typacally works Tuesday through Saturday from 9:00 AM to 6:00 PM. The ideal candidate thrives in a fast-paced, sales-driven environment and enjoys building strong relationships with customers.
Compensation and Perks
- $18.75 per hour base pay
- 1.5% commission on monthly gross revenue collected above the threshold set at the time of hire
- 6.25% commission on all merchandise sales (locks, boxes, and packing supplies), paid monthly
Combined compensation potential ranges from approximately $19.75 to $20.75 per hour, depending on sales performance.
Key Responsibilities
- Oversee the day-to-day operations of the facility
- Work alongside team members to maximize sales, marketing efforts, occupancy, and revenue growth
- Provide outstanding customer service by addressing and resolving customer inquiries professionally
- Effectively sell storage units to phone, walk-in, and email inquiries using established Call Flow Guidelines
- Complete leases and related documentation accurately and efficiently
- Reduce delinquent accounts through phone, text, and email follow-ups
- Network with local businesses to increase community awareness and generate new business
- Conduct inventory audits and complete administrative tasks
- Maintain excellent curb appeal throughout the property, including sweeping units, cleaning hallways, and removing debris
- Assist with exterior cleaning and upkeep of the large facility grounds
Qualifications and Skills
- Sales and marketing experience, or a strong sales-focused mindset
- Passion for interacting with customers and providing excellent service
- Strong attention to detail and organizational skills
- Enthusiasm for face-to-face networking and community engagement
- Proficiency with technology, including CRM systems, web browsers, and Microsoft Office
- Open to ongoing coaching and feedback
- Previous property management experience is a plus
Additional Information
This position does not include housing.
Commission and potential wages listed above are estimates. Actual earnings will depend on individual sales performance.
Equal Opportunity Employer
Security Public Storage values diversity and is committed to creating an inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Pay: From $18.75 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Shift:
License/Certification:
- Driver's License (Required)
Work Location: In person
