About Us
Hotel Royal Oak is a boutique, retro-modern motor lodge just steps from downtown. We’re built around energy, music, and connection; offering a social, design-forward stay with a laid-back but polished vibe.
We’re not your typical hotel, and we’re not looking for typical team members.
The Role
We’re looking for a dependable, guest-focused Front Desk Attendant to join our team. This role is the face of the hotel, handling check-ins, guest interactions, and helping create a seamless and memorable stay.
This position is available for both afternoon/evening (3PM–11PM) and overnight (11PM–7AM) shifts.
What You’ll Do-
Welcome guests with a confident, friendly, and professional presence
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Check guests in and out using our PMS system
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Handle guest requests, questions, and problem resolution in real time
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Support bar service, room service, and lobby experience when needed
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Maintain cleanliness and presentation of the front desk and lobby
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Monitor property activity and ensure a safe, secure environment (especially overnight)
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Communicate clearly with team members across shifts
Requirements
What We’re Looking For-
Strong reliability and punctuality (non-negotiable)
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Excellent communication and people skills
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Ability to stay calm and solution-oriented under pressure
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Hospitality or customer service experience preferred
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Bartending or bar knowledge is a plus (we can train the right person)
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Comfortable working independently, especially for overnight shifts
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Must be 21+
Benefits
Why Work With Us-
Unique boutique hotel environment (music, events, social atmosphere)
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Opportunity to learn both hotel operations and bar service
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Flexible scheduling (part-time or full-time roles available)
Schedule-
3PM–11PM (PM Shift) – Guest-facing, high energy
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11PM–7AM (Night Audit / Overnight) – Independent, detail-focused
Compensation-
$18 an hour starting
- Opportunity for tips
