About C3 Technology Services
C3 Technology Services is a growing Managed Service Provider (MSP) serving small and mid-sized businesses throughout Southern California. We are seeking a motivated and experienced Network Administrator who thrives in a fast-paced MSP environment and enjoys working with a wide variety of technologies, clients, and infrastructure projects.
The ideal candidate is proactive, technically skilled, customer-focused, and capable of managing multiple priorities while delivering exceptional service. This role requires strong troubleshooting abilities, network administration expertise, and experience supporting cloud and on-premises environments.
What We Offer
- Competitive compensation
- Paid Vacation and Paid Holidays
- 401(k) with company match
- Medical, Dental, and Vision Insurance (available after 90 days)
- Life Insurance
- Professional development and certification opportunities
- Hybrid work environment
- Mileage reimbursement for client site visits
Key Responsibilities
- Administer, monitor, and support client network environments including firewalls, switches, wireless infrastructure, and VPN connectivity.
- Manage and maintain Microsoft 365 environments including Exchange Online, Entra ID (Azure AD), SharePoint, Teams, and security policies.
- Support Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and virtualization platforms.
- Monitor and respond to alerts generated by RMM and network monitoring platforms.
- Troubleshoot and resolve escalated Tier 2 and Tier 3 technical issues involving servers, networks, cloud services, and end-user systems.
- Perform network assessments, infrastructure upgrades, and technology deployments.
- Configure and deploy firewalls, switches, access points, workstations, and servers.
- Manage backup and disaster recovery solutions and ensure successful backup operations.
- Document network configurations, procedures, and client environments.
- Provide both remote and onsite support for clients throughout Orange County and surrounding areas.
- Participate in after-hours maintenance and emergency support as needed.
- Collaborate with team members to improve processes, security posture, and operational efficiency.
Required Qualifications
- 2+ years of MSP experience required
- 3+ years of experience administering business IT environments
- Strong understanding of TCP/IP networking, VLANs, routing, switching, wireless networking, and VPN technologies
- Experience supporting:
- Windows Server 2016/2019/2022/2025
- Active Directory and Group Policy
- Microsoft 365
- VMware and/or Hyper-V
- DNS, DHCP, and networking services
- Experience with RMM and PSA platforms
- Strong troubleshooting and problem-solving skills
- Excellent written and verbal communication skills
- Ability to manage multiple client environments simultaneously
- Valid California driver's license and reliable transportation
- Ability to pass background check and drug screening
Preferred Qualifications
- Experience with:
- Fortinet, SonicWall, Meraki, Ubiquiti, or Cisco networking equipment
- Microsoft Entra ID and Intune
- Azure cloud services
- Endpoint security and cybersecurity best practices
- macOS and Linux administration
- Industry certifications such as:
- CompTIA Network+
- Security+
- Microsoft Certifications
- Fortinet NSE
- Cisco CCNA
Success in This Role
Successful candidates are self-motivated, dependable, and take ownership of client environments. They proactively identify issues before they become problems, communicate effectively with both technical and non-technical users, and take pride in delivering outstanding customer service and technical excellence.
Benefits
- 401(k)
- 401(k) Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
- Paid Holidays
- Professional Development Assistance
Work Location
Hybrid remote (After probation) in Santa Ana, CA 92705 with travel to client locations throughout Orange County and surrounding areas.
Pay: $68,437.55 - $82,419.41 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Work Location: Hybrid remote in Santa Ana, CA 92705
