Court Preferred Knowledge and Skills
The successful candidate should be a professional who is a self-starter, dependable, friendly, motivated, organized, detailed- oriented and possess good judgment with accountability for their work product. Possess high ethical standards. Must demonstrate ability to work on multiple tasks, be flexible and tactful when working under pressure individually and in a team environment. Ability to follow Information Technology security standards and the ability to assist with PC and mobile systems on-the-fly is necessary. The ability to work independently and harmoniously with a team is essential.
- Microsoft Windows and Security certifications (for ex. MSCA, CompTIA).
- Former work with government entities, particularly the federal judiciary, is highly valued experience.
- Knowledge of anti-virus, anti-malware, application controls, threat protection and endpoint security controls. Understanding of incident response processes, including the ability to implement plans and procedures as directed by the system supervisors and/or Director. Ability to identify and analyze security risks, advise the supervisors, and implement solutions.
- Some knowledge/experience with SharePoint is a plus.
Applicant must demonstrate customer service skills, troubleshooting skills, the ability to work in a team environment, and interact directly with all levels of court personnel and other agencies. Excellent written and verbal skills in order to explain technical issues clearly and patiently to non-technical users, write effective instructions for users, and document issues and solutions. The ability to communicate effectively with various individuals, focusing on customers (internal/external), respecting others, the uniqueness of the federal judiciary and acting with integrity are all essential skills.
Applicant must have advanced knowledge and responsible workplace experience with Windows desktop, MS Office products, and Adobe Acrobat; Prior experience providing phone, remote, and in-person help/service desk support; Experience with Teams collaboration sites/channels and video conferencing; Knowledge of networking fundamentals; Critical thinking, attention to detail, analytical skills, and the ability to independently research and make recommendations; Excellent organizational skills with the ability to multi-task, prioritize, follow through, and meet deadlines in a fast-paced environment; Ability to adjust priorities.
Knowledge of endpoint security software and controls. Understanding of incident response processes, including the ability to implement plans and procedures as directed by his/her supervisor. Ability to identify and analyze security risks, bring it to the attention of his/her supervisor and to implement resolutions.
Conditions of Employment
Applicants must be a U.S. citizen or eligible to work in the United States. A background investigation including fingerprints and criminal record check will be conducted. Any applicant selected for a position will be hired provisionally pending favorable suitability determination of the background investigation.
Information for Applicants
Where appropriate, the court provides reasonable accommodation to applicants with disabilities. If you need reasonable accommodation for any part of the application or hiring process, please notify human resources at the clerk’s office 609-989-2084. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
The court reserves the right to modify the conditions of this job announcement or to withdraw the job announcement, or to fill the position sooner than the closing date, if a closing date is shown, any of which action may occur without any prior written notice. The court will only communicate with those qualified applicants who are selected for an interview. Candidates selected for an interview will bear their own travel expenses. If a subsequent vacancy of the same position becomes available within a reasonable time of the original announcement, the court may elect to select a candidate from the original qualified applicant pool.
Judiciary employees serve under excepted appointments and are considered “at will” and can be terminated with or without cause by the court. This position is a temporary, year and a day position and will be assessed annually for up to four years with the potential of becoming a permanent position. All new employees shall serve a six-month probationary period per court policy. All information provided by applicants is subject to verification and false statement or omissions of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment or dismissal after being employed. This position is subject to mandatory electronic fund transfer (direct deposit) for salary payment.
