Rebound is hiring a full-time Surgery Scheduling Coordinator to support our Orthopedic team in Vancouver, WA.
The Surgery Scheduling Coordinator is responsible for coordinating and scheduling surgical procedures, as well as related pre-operative and post-operative appointments. This role works closely with physicians, patients, clinical teams, surgical facilities, and vendor representatives to ensure accurate scheduling, clear communication, and efficient workflow across multiple service lines.
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Support an environment that reinforces Rebound’s mission and Core Values of Superior Service, Teamwork, Integrity, Innovation, Quality, and Recognition
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Coordinate and schedule surgical procedures in clinic and by phone across multiple surgical facilities
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Manage provider surgery schedules, ensuring block time is optimized and filled appropriately
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Communicate surgery dates, times, and pre-operative instructions to patients
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Educate patients on pre-operative testing requirements, including labs, imaging, EKGs, and medical clearance
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Review surgical case orders to ensure accuracy and completeness within the EMR
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Obtain lab reports, dictations, imaging, and other supporting documentation as needed
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Manage surgery reschedules and cancellations, ensuring reassignment of patients to maximize surgical block utilization
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Coordinate add-on surgical cases as required
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Manage workflow using In Basket messaging and email, ensuring timely responses throughout the workday
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Provide patient education materials and assist with applications and patient instructions
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Document consistently and accurately according to established protocols
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Answer surgery scheduling phone calls and coordinate with outside facilities and vendors
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Problem-solve scheduling conflicts with strong attention to detail and task prioritization
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Maintain compliance with OSHA, HIPAA, and organizational policies
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Attend required meetings, trainings, and in-services; participate on committees as requested
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Maintain strict confidentiality at all times
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Perform related duties as assigned
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High School Diploma or GED required; Medical Terminology coursework preferred
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2–3 years of experience as a Surgery Coordinator or in a medical clinic environment preferred
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Equivalent education and experience may be considered
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Epic EMR experience preferred
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Strong understanding of the healthcare and medical office environment
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Excellent written, verbal, and interpersonal communication skills
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Ability to prioritize, organize, and manage multiple tasks in a fast-paced, changing environment
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Demonstrated attention to detail and accuracy
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Ability to remain calm and effective in urgent or high-pressure situations
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Strong relationship-building skills with patients, providers, and clinical staff
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Prolonged periods of sitting and computer use
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Occasional bending, stooping, reaching, and stretching for files and supplies
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Ability to lift up to 30 pounds occasionally
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Manual dexterity required for keyboarding and operating standard office equipment
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Ability to manage frequent interruptions and multiple demands
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Occasional exposure to communicable diseases, medical preparations, and conditions common to a clinical environment
We are proud to Offer:
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Medical/Vision/Rx
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Dental
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401(K) Retirement Plan, including discretionary profit sharing and Cash Balance Plan
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Company paid Life Insurance/AD&D
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Voluntary Life insurance/AD&D
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Company paid short and long-term disability
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Flexible Spending and Health Saving Accounts
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Employee Assistance Program
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Free Parking
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Paid Time Off accrued at up to 24 days in your first year based on FTE
This is a great opportunity to work in a quality organization with Top Doctors in the Northwest. At Rebound, our goal is to cultivate an organization that offers superior patient-centered medical care, with mutual respect and cooperation in a positive and supportive environment. Come join our team!
