Resp & Qualifications
PURPOSE:
As an IT Intern, your primary responsibility will be to support Information Technology teams through research, analysis, testing, documentation, and project execution under the supervision of experienced IT leaders and technical professionals. Interns are expected to support project deliverables, perform analysis, participate in team activities, and develop strong working relationships with business and technology partners.
In addition to supporting day-to-day team objectives, the IT Intern will focus on continuously developing technical, analytical, and professional skills while gaining hands-on experience within a large enterprise healthcare technology organization.
CareFirst runs a year-round internship program. The ideal candidate is someone who can commit to working throughout the year full-time, 40 hours per week during the Summer, and part-time, 1520 hours per week during the Fall and Spring semesters.
TEAM AND ORGANIZATION:
This role supports multiple teams within the Information Technology organization. Depending on business needs and the intern's interests and academic background, assignments may include Software Engineering, Product Management, Business Analysis, Data & Analytics, Application Support, Cloud Engineering, Cybersecurity, Quality Assurance, or Agile Delivery teams.
Our teams are highly collaborative and cross-functional, working together to deliver innovative digital solutions that improve the healthcare experience for our members, providers, employers, and brokers.
The person in this role will gain exposure to enterprise technology platforms, healthcare systems, Agile delivery practices, cloud technologies, and modern software development methodologies while contributing to meaningful business initiatives.
ESSENTIAL FUNCTIONS:
-
Participate in training, mentoring, and learning activities designed to increase knowledge of software development, cloud technologies, healthcare systems, cybersecurity principles, and enterprise IT operations.
- Perform data analysis, system testing, issue tracking, reporting, and operational support activities under guidance from experienced team members.
- Assist team members with gathering requirements, documenting business processes, creating user stories, identifying solutions, and supporting delivery activities.
- Participate in Agile ceremonies including daily standups, sprint planning sessions, backlog refinement meetings, retrospectives, and team collaboration activities.
- Support assigned IT projects through research, analysis, documentation, testing, reporting, and project coordination activities.
RESPONSIBILITIES:
The primary objectives of the IT Intern are to learn, support, engage with, and augment the efforts of Information Technology teams.
Key responsibilities include:
- Support application development, testing, implementation, and operational activities.
- Work with Product Owners, Business Analysts, Engineers, Scrum Masters, and Managers to support project initiatives and operational goals.
- Participate in Agile team meetings and collaborate with team members on assigned work.
- Conduct research and analysis to support business and technical decision-making.
- Assist with documentation of business requirements, technical specifications, processes, workflows, and user stories.
- Support software testing efforts including test execution, issue tracking, and defect documentation.
- Analyze data and generate reports to support business and technology initiatives.
- Learn and apply Agile, SDLC, and IT governance best practices.
- Assist in identifying opportunities for process improvement and operational efficiencies.
- Participate in ongoing learning activities to better understand healthcare technology and enterprise IT operations.
- Responsibilities may shift based on the candidate's interests, academic background, and organizational needs.
QUALIFICATIONS:
Minimum Requirements:
Currently enrolled in an accredited undergraduate or graduate program in:
- Information Technology
- Computer Science
- Information Systems
- Software Engineering
- Computer Engineering
- Cybersecurity
- Data Analytics
- Business Administration
- Or a related field
- No prior professional IT experience is required.
Preferred Qualifications:
-
Participation in school projects, technology clubs, hackathons, student organizations, or extracurricular activities.
- Exposure to technology-related coursework.
- Familiarity with Microsoft Office applications.
- Interest in software development, business analysis, data analytics, cybersecurity, cloud technologies, product management, or IT operations.
Knowledge, Skills and Abilities (KSAs)
-
Strong desire to learn and grow professionally.
- Effective written and verbal communication skills.
- Ability to work collaboratively with diverse teams.
- Strong organizational and time-management skills.
- Demonstrated initiative, curiosity, and problem-solving abilities.
- Ability to adapt in a fast-paced environment.
- Interest in technology, software, data, or business processes.
- Proficiency with Microsoft Office products is preferred.
Salary Range: $19,760 $26,000
Salary Range Disclaimer
The hire range posted is an annual rate. All intern positions will be paid hourly.
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship
