At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.
The Role: In this role, your primary function will be to contact customers regarding overdue payments, follow up on outstanding debts, and ensure the timely collection of accounts receivable.
Schedule: Monday–Friday | 8:30 AM - 5:00 PM
What We're Looking For
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A high school diploma or equivalent
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Effective verbal and written communication skills, with a polite and professional phone demeanor.
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Ability to confidently navigate a desktop computer and operate a multi-line phone system.
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A high level of accuracy and attention to detail in all aspects of your work.
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Familiarity with healthcare payers and insurance eligibility is preferred, but not required.
What You’ll Be Doing
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Proactively contact customers to resolve past-due balances and follow up consistently on accounts where payment has not been received.
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Answer incoming customer calls, expertly assisting them with questions or concerns regarding their billing statements.
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Accurately update customer information and meticulously document all customer inquiries and interactions in the system.
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Act as a reliable collections resource and liaison to our service centers.
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Take ownership of your workload, ensuring all tasks and follow-ups are completed in a timely manner.
Perks & Benefits
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Competitive pay
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Full benefits: Medical, Dental, Vision & Life Insurance
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Paid time off + floating holiday
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401(k) Retirement Savings Plan
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Training and growth opportunities
Remote Work Expectation: On your scheduled work-from-home days, a camera-on presence is required throughout your entire shift to facilitate team communication and support.
