WoodStream Wellness achieves a superior standard by offering a comprehensive selection of mental health services with the goal of cultivating the optimal form of ourselves.
Our WSW Team includes board-certified specialists committed to treating, inspiring, empowering, nurturing, and supporting the human spirit. Our office is proud to offer both prescribers for medication management and therapists for psychotherapy. In addition, we provide comprehensive medical weight loss services and professional psychological testing to address a wide range of needs. At WSW, we are devoted to not only upholding but surpassing standards of mental health care and our clients’ expectations. We serve the Dayton and Cincinnati area with honor.
**Job Summary:**
We are seeking a friendly and professional Phone Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and administrative support. This role requires strong communication skills, a positive attitude, and the ability to manage multiple tasks efficiently in a fast-paced environment.
**Duties:**
- Greet and welcome callers in a friendly and professional manner. You are the first ‘smile’ our clients hear!
- Answer incoming phone calls, provide customer support with inquiries or issues while maintaining excellent phone etiquette.
- Direct callers as needed to the appropriate personnel. Effectively and efficiently communicating with providers and staff.
- Manage incoming and outgoing mail/e-mail/faxes.
- Schedule appointments and maintain calendars.
- Assist with project coordination, paperwork tasks or other administrative duties.
- Maintain a clean and organized dedicated remote work area to maintain efficiency and minimize distractions.
- Perform general office duties.
**Qualifications:**
- Positive mindset and willingness to be a team player
- Proven experience as a Phone Receptionist or in a similar role preferred
- Knowledge of dental or medical office procedures is a plus
- A professional demeanor with a customer-oriented approach with strong customer service skills with the ability to handle various personalities
- Proficiency in using computers, office software and office equipment
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Familiarity with calendar management software
- Ability to handle sensitive information with discretion and confidentiality in a HIPAA sensitive environment
This position offers the opportunity to work in a dynamic environment where our positive culture and your contributions make a difference. If you are a diligent, independent worker who is organized, detail-oriented, and enjoy interacting with people, we encourage you to apply for this position.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
Work Location: Hybrid remote in Miamisburg, OH 45342
