Are You Ready to Be the Spark Behind Unforgettable Guest Experiences? Do you thrive on connecting with people, staying organized, and keeping fast-moving operations running smoothly? Are you energized by supporting a dynamic sales team, creating seamless event experiences, and turning inquiries into lasting guest relationships? If you love being the behind-the-scenes hero who makes every booking shine, we want you as our next Sales Coordinator!
Why You’ll Love This Job
- Be the Go-To Connector – Serve as the main point of contact for clients, guests, and internal teams, making sure every detail of group bookings and events flows seamlessly.
- Support Sales Success – Help drive revenue by preparing proposals, contracts, and sales materials that turn leads into confirmed business.
- Create Exceptional Experiences – Work hand-in-hand with hotel departments to ensure every meeting, event, and group stay exceeds expectations.
What You’ll Be Doing
- Guest & Client Communication – Answer calls and emails, provide clear and enthusiastic information about hotel services, event spaces, and booking options.
- Event & Booking Coordination – Manage rooming lists and coordinate meeting setups, catering, and audio-visual needs to deliver smooth, stress-free events.
- Sales Operations – Prepare proposals and contracts, track sales calls, and maintain organized, accurate sales records.
- Market Research & Lead Support – Identify potential clients, conduct online research, and help track market trends and opportunities.
- Follow-Up & Satisfaction – Check in with guests and clients before and after events to ensure expectations are met—and exceeded.
- Administrative Excellence – Keep files organized, distribute internal communications, and support the team with essential administrative tasks.
Who You Are
- A Natural Communicator – Friendly, professional, and confident in both written and verbal communication.
- Organized & Driven – You love juggling multiple priorities and hitting deadlines without breaking a sweat.
- Guest-Centered – Passionate about delivering service that leaves a lasting impression.
- Sales-Savvy – Comfortable with basic sales and marketing concepts and eager to learn more.
- Tech-Ready – Confident using computers, email, CRM systems, and reservation software.
- Hospitality-Minded – Previous experience in hospitality, sales, or front desk roles is a plus.
- Flexibility to work varying schedules, including holidays, as needed.
