We're hiring upbeat, motivated individuals for our Inbound Customer Service team. This isn't your typical 9–5.
With a 4-day workweek (Saturday - Tuesday), you'll enjoy longer time off while helping guests make the most of their vacation packages. You'll guide callers through planning and booking their trips, offering expert advice, resolving concerns, and creating a positive, memorable experience from start to finish. If you're energized by great conversations and love the idea of a compressed schedule (Saturday - Tuesday), this is the perfect opportunity.
What we're looking for:
- A friendly, outgoing personality with a customer-first mindset
- Strong verbal communication and active listening skills
- Dependable attendance—especially on your 4 dedicated workdays (Saturday - Tuesday)
- Ability to follow structured processes and meet performance targets
- Openness to feedback and coaching
- Experience in customer service, hospitality, sales, or leadership is a plus
What you'll do during your 4-day workweek:
- Answer inbound calls from guests ready to book their vacations
- Help choose destinations, travel dates, and finalize reservations
- Process payments and ensure booking details are accurate
- Answer questions, resolve concerns, and offer helpful travel suggestions
- Use product and destination knowledge to deliver confident, informed service
- Communicate clearly to highlight value, build urgency, and address objections
- Exceed service expectations with a positive, professional tone
- Embrace coaching and growth to keep improving
- Meet individual and team performance goals within your 4-day shift window
Schedule & pay:
- Sat–Tues, 9:00 AM – 6:00 PM
- Pay: $17/hour + performance bonuses
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