Provides customer service and maintains a clean working environment while following established policies and procedures and applicable state and federal laws and regulations.
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Reports Directly to: Operations Manager, Store Manager Store Supervisors and Casino Managers
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Supervises Directly: N/A
- Other Important Contacts: All Department Managers and Directors, General Manager, Vendors, casino personnel, and customers.
- DUTIES AND RESPONSIBILITES
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Greets all customers and promotes customer service as priority.
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Accurately and efficiently conducts sales for the convenience store according to established policies and procedures.
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Maintains the security of all funds in the register at all times including making timely cash drops to maintain the cash drawer at or below the maximum level.
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Maintains an appropriate level of stock and merchandise at all times in work area to ensure efficient customer service while maintaining the cash register.
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Complies with all company and department policies and procedures while practicing positive customer and employee relations.
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Provides accurate and timely documentation and reporting of department activities and status as requested.
- Maintains a professional, clean, and neat appearance of store and work area including sweeping, Vacuuming
- Maintains a professional and neat appearance and represents the company in a positive manner.
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Such other job related duties as may be assigned by instruction from Management.
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QUALIFICATIONS
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Required:
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Obtain and maintain a valid Non-Gaming Nooksack Tribal Gaming Agency License.
- Obtain and maintain TIPS for Off-Premises Certification.
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Must be a minimum of 21 years of age.
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Preferred:
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Previous cash handling experience.
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Previous customer service experience.